I have just received my kit for the upgrade from xpress pro to composer 3.0. After installing, I can't update the dongle because the dongle manager says 'no compatible found....' Then I checked the yellow label and believe the kit is for 2.x to 3.0 per the sticker on the yellow sheet.

Also when I installed sorenson squeeze 5, and tried to open it, it is asking for activation code before it opens squeeze. I can't find the code from anywhere, so what should I do. Any help would be appreciated

Thanks

Hagi,

Write to warranty@avid.com and they'll get you straightened out. Give them time 'cause it's a holday weekend here.

Thanks BLKDOG, will get in touch