Latest post Sun, Jun 15 2008 7:10 AM by Clement Canino. 20 replies.
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  • Thu, Jun 12 2008 8:55 PM

    Another MC3 Upgrade problem

    Followed directions for upgradiing to MC3 fromXpro 5.8. When launching MC3, window stops at Autoconfiguring Transport Machines. Talking to Tech, but they aren't sure yet why. Anyone hazard a guess? Tried uninstalling several times wiping out all references to Avid in HKLM software, no joy.

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 9:02 PM In reply to

    Re: Another MC3 Upgrade problem

    ATM is related to deck control configurations and decks templates.

    When you unistalled did you delete the left over Avid installation folder in Program Files? (backing up projects folder of course).

     

    Intel E6600, Windows XP SP2, EVGA 8800 GT, 4GB RAM, Creative X-Fi. [view my complete system specs]
  • Thu, Jun 12 2008 9:15 PM In reply to

    Re: Another MC3 Upgrade problem

    Deleted everything Avid in explorer. Still hangs in the same place. Reinstalled 3 times now.....

     

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 9:27 PM In reply to

    Re: Another MC3 Upgrade problem

    Ran Debug view as you suggested to someone else here are the last few lines

    00000045    1.59142542    [2788] DIOWinDeviceLoader[1]: Starting dynamic DIO load    
    00000046    1.59174275    [2788] DIOWinDeviceLoader[2]: DIOPyromaniac.dll    
    00000047    1.59177268    [2788] DIOWinDeviceLoader[3]: DIOloader - Loading DIOPyromaniac.dll    
    00000048    1.59419000    [2788] DIOPyromaniac DLL Loaded    
    00000049    1.59421802    [2788] DIOWinDeviceLoader[4]: DIOloader - Checking version number    
    00000050    2.53688455    [2788] DIOWinDeviceLoader[5]: DIOloader - Retrieving base object    
    00000051    2.53698301    [2788] DIOWinDeviceLoader[6]: DIOloader - disabling thread calls to DLL    
    00000052    2.53701544    [2788] DIOWinDeviceLoader[7]: DIOloader - completed    
    00000053    2.53705430    [2788] DIOWinDeviceLoader[8]: DIOPyromaniacOHCI.dll    
    00000054    2.53707528    [2788] DIOWinDeviceLoader[9]: DIOloader - Loading DIOPyromaniacOHCI.dll    
    00000055    2.53953123    [2788] DIOPyromaniacOHCI DLL Loaded    
    00000056    2.53955913    [2788] DIOWinDeviceLoader[10]: DIOloader - Checking version number    
    00000057    2.56178546    [2788] MSDVStream::BuildGraph - Cannot create video capture filter    
    00000058    3.57351446    [2788] MSDVStream::BuildGraph - Cannot create video capture filter    
    00000059    4.59232187    [2788] DIOWinDeviceLoader[11]: DIOloader - Retrieving base object    
    00000060    4.59237766    [2788] DIOWinDeviceLoader[12]: DIOloader - disabling thread calls to DLL    
    00000061    4.59239912    [2788] DIOWinDeviceLoader[13]: DIOloader - completed    
    00000062    4.59242344    [2788] DIOWinDeviceLoader[14]: 2 device types loaded    
    00000063    5.97107601    [2788] SharedLibrary - LoadLibrary failed on aecifs (code 126)    
    00000064    12.03533936    [2788] SharedLibrary - LoadLibrary failed on DirectIOInterface (code 126)    

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 10:38 PM In reply to

    • mikebrodeur
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    Re: Another MC3 Upgrade problem

    00000063    5.97107601    [2788] SharedLibrary - LoadLibrary failed on aecifs (code 126)    
    00000064    12.03533936    [2788] SharedLibrary - LoadLibrary failed on DirectIOInterface (code 126) 

    The error code for the last two errors (above) indicates that the system couldn't find those libraries (aecifs.dll and DirectIOInterface.dll respectively).  That would seem to indicate that your installation is incomplete or that something has removed the libraries.

    I know that it's a pain but I would suggest using the Media Composer uninstaller to unstall everything, manually scrub the C:\Program Files\Avid tree and try again.  Remember to reboot in between the uninstall and the re-install just to be safe.

     

  • Thu, Jun 12 2008 10:42 PM In reply to

    Re: Another MC3 Upgrade problem

    Did that several times, even went as far as downloading 3.0 from the Avid site insted of using the disc I was sent, still get the same error. Any idea where those files SHOULD  be so I can check if they are in ther proper location?

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 10:55 PM In reply to

    Re: Another MC3 Upgrade problem

    Did a search for those two files and they do not exist on my computer. Are they on anyone elses? How can I extract them if they are ?

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 11:03 PM In reply to

    • robg
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    Re: Another MC3 Upgrade problem

    Looking in the source code, I see the "Autoconfiguring Transport Machines" message appears after the AECifs and DIO are initialized. So the problem may not be related to the DLL errors in the DebugView log.

    Here's a couple of quick things to try:

    Hide (by renaming) the Site_Attributes and launch the app. The file is in

      C:\Documents and Settings\All Users\Documents\Avid Media Composer\Settings

    Another thing to try is holding the "C" and "M" keys down when launching.

    - Rob

     

  • Thu, Jun 12 2008 11:14 PM In reply to

    Re: Another MC3 Upgrade problem

    Holding c and M launched it. So what does that mean problem wise? where do i look to repair?

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Thu, Jun 12 2008 11:23 PM In reply to

    • evansmalley
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    Re: Another MC3 Upgrade problem

    Clement Canino:

    Holding c and M launched it. So what does that mean problem wise? where do i look to repair?

    you must ask yourself how you could have been so stupid as to have not anticipated that- it's soooo obvious! duh!

     

     

    P4 XPsp2, 2.8 GHz, 2 gig RAM, 120 gig, 2x160 gig and 80 gig drives, much other external drive'n, dual-monitor mode, 2x MOTU 2408 mk2 ASIO, Tascam US... [view my complete system specs]
  • Thu, Jun 12 2008 11:49 PM In reply to

    Re: Another MC3 Upgrade problem

    OK, some of us aren't as well informed as you are, what stupid thing did I miss? What does holding C and M do exactly? Please excuse my ignorance as I never had this problem with X Pro. By the way, Avid tech didn't suggest trying that either.

     

     

     

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Fri, Jun 13 2008 12:02 AM In reply to

    • robg
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    Re: Another MC3 Upgrade problem

    There is a file called Site_Attributes that, among other things, keeps track of the configuration of tape decks. The first time you run, it configures the system and writes the results into the SIte_attributes file.

    Holding down the "C" and "M" keys forces a re-configuration.

    Try quitting the app and launching again without the CM keys.

    - Rob

     

  • Fri, Jun 13 2008 12:14 AM In reply to

    • evansmalley
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    Re: Another MC3 Upgrade problem

    that's exactly what I meant to say... sarcastically...sorry

    just press C and M- but, of course! who didn't see THAT coming?! If you're coming from XPro- that's kinda unpredictable, eh?! I'm wondering how weird the MC upgrade needs to get before I pay money for it... I'm just searching the forum...

    I'm kinda wary

     

    P4 XPsp2, 2.8 GHz, 2 gig RAM, 120 gig, 2x160 gig and 80 gig drives, much other external drive'n, dual-monitor mode, 2x MOTU 2408 mk2 ASIO, Tascam US... [view my complete system specs]
  • Fri, Jun 13 2008 12:50 AM In reply to

    Re: Another MC3 Upgrade problem

    Thanks all. I had no idea what holding the CM did. That did the trick though, on restart it worked flawlessly, even with my realtek hd audio. Go figure everyone having problems with audio cards, I get a rogue config file that doesn't fix itself in 4 reinstalls. Now lets see how long it takes to get a respnse from the tech I spoke to earlier in the day from Avid...

    HP XW6400, 2x 3.0 dual Xeon 4g ram, Quadro FX 3500, XP Pro SP2 Pyro 64, MOJO, latest nvidia drivers from Avid install disk, QT 7.45Pro 300g SATA for Video... [view my complete system specs]
  • Fri, Jun 13 2008 3:53 PM In reply to

    • Marianna
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    Re: Another MC3 Upgrade problem

     HI all,

    I locked this post as the issue has been solved. :) Thanks Rob G.

    Marianna

     

    marianna_montague@avid.com

    813-493-6800

    AOL IM avidmarianna

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