Help! I just bought a used Mojo off someone -- very nice person who will give me my money back if I can't get this thing to work.
Here's what I've got, system-wize:
Cutting on Avid Xpress Pro v5.8 (Academic)Using a Mac Pro Tower with OS 10.4.11
Don't know if this is important, but the Mojo was previously being used with a PC.
I plug in the Mojo correctly, separate bus, etc. When the Mojo comes on, the lights for POWER and HOST are lit. My Mac does recognize the Mojo through Firewire.
When I open Avid Xpress Pro, I get a "Power Up Error" and am asked to close the program and power-cycle the hardware, which I've done numerous times, and it still doesn't work.
I've tried:
Different power supplies/cables
Different firewire cables
Re-installing Avid Xpress Pro
I am taking the Mojo tomorrow to try on a different computer, but the seller assured me he has never had any problems with it. I tried e-mailing Avid Tech Support, but didn't really get an answer. Also talked with some local tech guys from where I work, and they couldn't figure it out. They told me that having Academic version and the fact that the Mojo was previously used on a PC don't matter -- it should still work.
Any other thoughts on what I can try? Why isn't this working?
Thanks!
The Power up error means that the incorrect version of firmware is on your Mojo.
Unfortunately, the only way to re-flash the firmware is to load an older version of the software (Like 4.8.x), launch it and let the software re-flash the Mojo and then to load the current version and let if update the firmware.
Do you really want to know what's wrong...or do you just want me to fix it?
FCP2Avid
And you'll need to find a older Mac or any PC to load a old version of Xpress Pro as 4.8 won't work on a Mac Pro.
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