Can someone please explain to me the probability curve that Avid seems to work on?

Two days ago I captured a load of material and started editing it, today I plug in the same camera, with the same cable, using the same version of Avid on the same computer and all I get is a no input signal present error message.

The cable is plugged in properly, Windows recognisies there's a camera plugged in via the 1394 firewire port, so what is going on?

To say I feel like crying and or smashing my computer is a massive understatement, please help me before I go insane!

Hi,

Sometimes the order things are connected and turned on can make a difference.  If Xpress Pro was already running when you connected the camera, try exiting Xpress Pro, then connect the camera, then start Xpress Pro.  If Xpress Pro was not running when you connected the camera, try starting Xpress Pro, then connect the camera.

good luck,
Carl

I did it the same way I did it the other day which was to put the camera in first, but I've just tried the other way and it just says that the deck is offline or empty. I've even tried restarting the computer.

Will I always get this, even after I buy a flash new camera, with a workstation and a brand new copy of xpress HD?

Because if so maybe I should just admit Avid isn't for me.

If you get this more depends on many more factors then Avid alone. What type of system, what type of firewire card what type of camera/deck and how carefull are you with your system and os. We never had any problems connecting good DV devices to Avid ... any avid for that matter.

Menno

 Dariv,

Have you tried going into your project settings menu and use the deck configuration again and hit apply.  Sometime when you go on and off, from
AVID you need to hit the Deck Configuration so it will recognize your deck.  Also in the capture menu under tools make sure the deck selection there is the same to your Deck Configurations settings.

Let us know if you are still having problems.

Z

OK, I've been away from this one for a couple of days to see is it Avid would just 'fix itself' like it did the last time I had an error message of this kind (no input signal, dvx buffer error).

I took the above advice from Zack and my deck configuration settings are at: Firewire on OHCI - Generic DVBasicDevicePAL with verify configuration to actual decks button checked (I tried with and without verify button checked).

Now the error message I get is Exception DioProducer- no DIO support for video format.

I forgot last time to mention one piece of possibly crucial information (sorry!), and that is, that the last time I captured and everything went smoothly (last week) my camera batteries ran out whilst capturing.

 Oh and as an addendum to this my capture tool has now dissappeared completely, when I click capture I just get a featureless grey box, this happened to me last time I had similar error messages, but like I said the problem seemed to fix itself.

The term deperately despondent and distraught doesn't quite cover how I'm feeling at the moment.

You might want to try this as well CLICK

although your last posts seems to indicate something else is wrong. Are you sure you are in the right project type etc etc? Camera settings allright?

Menno

No, no help unfortunately I followed the instructions but nothing. Maybe a re-install of Avid? Though the last time I did that I couldn't access any of the work I'd done, even though the OMFI folder was still intact.

<sigh> I just don't get why one day it's capturing fine, then two days later with no apparent changes to my system it doesn't even see my deck.

I am loathe to re-install but if that is the answer; how do I do it and guarantee that I don't lose any work? As I don't think I could take that.

PS my capture window has reappeared (oh joy) and the error message has gone back to no input signal.

 dont drink the kool aid yet i  to have had the same problem i think it  was a corrupt f/w driver. then i shut down the computer and removed the fire wire card  then rebooted  started avid deleted the deck config  then shut  the computer off again  reinstalled the f/w card  booted the compter and opened axp and reset up the deck config and all was well  do you have windows auto updates selected if so deselect it

good luck

 oh and just a note the word guarantee and computer dont EVER go together!!!!

You're so right tom :-). But I seem to have, I wouldn't say isolated but at least identified what the problem is.

I set up another user account on windows, when I logged onto this and opened Avid up and attempted to capture, lo and behold it worked (though there was still a dio sample error as far as the audio was concerned). Thus there must be something up with my settings on my original login.

I have system restore turned off and I've performed the videoguys tweaks, I'm wondering if one of these tweaks could have anything to do with it and how I'd go about troubleshooting through my settings?

Also, crucially now; so that I can get on with my workflow, can anyone tell me if it's possible to import the footage I've captured into a shared project, into a private project I'm working on. I tried import > shared avid projects > test bin. Then got the message; not a supported file format.