Hey all,

We've been having a tterrible time with our HP XW8200 and Media Composer 2.8.1 with Mojo (Standard).

Basically, the entire system hangs when switching from the input monitor window to the timeline. Total hang. Windows inresponsive. Have to reboot. What happens exactly is that when you have the capture window open and you click on the timeline (changing the monitor from input to timeline) it hangs. Mouse doesn't move or anything. Same thing happens vice versa, about once in every four attempts.

Thinking it to be a hardware issue, I've had the motherboard, Ram and video card ( Quadro FX1400) replaced (Tried 3 different FX1400 cards!). Didn't help.

I've had another computer hooked up with Xpress Pro HD and our SATA drives on it and everything worked so it isn't the MOJO or cables. It's gotta be in my box.

I am currently running the recommended nVidia drivers that came with MC, 91.85 I believe.

I've pretty much hit my knowledge limit on what to do next.

Anyone have any thoughts? It would be very greatly appreciated.

SYSTEM SPECS:

SOFTWARE: Avid MC 2.8.1, Windows XP PRO SP 2 w/ Avid supported Quicktime and Media Player versions, nVidia drivers 91.85 (from the MC install disc).

HARDWARE: Avid MOJO (not SDI or DX), House sync (functioning well), HP XW 8200 with 2 GB of PC3200 400MHZ ECC Ram, SATA2 320 GB system drive, SATA2 500GB media drive partitioned in two halves,  4 Port  firewire card (not presently connected to any devices), nVidia Quadro FX1400 video card.

The SCSI is not hooked up although the drivers are installed,  all cards are in the proper place as per AVID specs (the Mojo is plugged into the 8200's back firewire port and no ethernet or PCI cards share that bus). The comm port is plugged into a Rosetta Stone which is plugged into the serial control port of a sony PVW 2800.

Just try to sit through the hang and check the Console to see any errors. It might give you a clue what is causing the hang. Post it here too if you can.

Thanks for the response.

By "sit through the hang", do you mean wait for the computer to come back from being frozen up? To be clear, when it hangs in this way the only thing that works is the power button on the box. Mouse, keyboard, everything is non-responsive. Maybe the correct description would be that the computer is 'frozen'.

Chris