Latest post Wed, Jun 11 2008 1:28 PM by ebungay. 12 replies.
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  • Fri, May 16 2008 1:18 AM

    • JHunter
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    "An ACCESS_VIOLATION exception occurred" at startup

    Every time I launch Avid, I get two of these messages saying An ACCESS_VIOLATION exception occurred. For more information see the error log: c:\...\Avid FatalErrorReports. Avid runs fine, but I'm concerned about something potentially failing on me. Is there anything I can do?

    Media Composer v2.8 Windows XP Home 2002 SP2 [view my complete system specs]
  • Fri, May 16 2008 2:12 AM In reply to

    • Larry Rubin
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     Check the console window for specific error details and come back and post what you find here.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Pixelan SpiceMaster 2.0 plug... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Fri, May 16 2008 2:15 AM In reply to

    Re: "An ACCESS_VIOLATION exception occurred" at startup

    You've provided zero information about your system.  Are you running Windows XP Pro?  Is "Simple File Sharing" disabled?

    Media Composer 3.0 w/Mojo (analog), HP xw8400, 1xQC 3.0GHz, 4GB RAM, FX 3700, 500GB Boot, 1x1TB & 1x500GB internal SATA media drives (temp), 2xHP L2245w... [view my complete system specs]

    "Saving the world, one Avid at a time"

  • Fri, May 16 2008 2:16 AM In reply to

    • Larry Rubin
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     Also, since you're a new member, please go to your user profile and list your system specifications, so we know what you're running. You'll find it under "profile options".  Please see this post for details.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Pixelan SpiceMaster 2.0 plug... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Fri, May 16 2008 5:32 PM In reply to

    • JHunter
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

    I posted what I could for my system specs, but the text field won't let me enter anymore information.

     

    Also, I'm brand new to Avid. I checked the Console for some sort of errors but I really don't know what I'm looking for...

     

    Media Composer v2.8 Windows XP Home 2002 SP2 [view my complete system specs]
  • Fri, May 16 2008 5:38 PM In reply to

    Re: "An ACCESS_VIOLATION exception occurred" at startup

    Windows XP Home could be the problem.  Avid requires Pro for full security access.

    Media Composer 3.0 w/Mojo (analog), HP xw8400, 1xQC 3.0GHz, 4GB RAM, FX 3700, 500GB Boot, 1x1TB & 1x500GB internal SATA media drives (temp), 2xHP L2245w... [view my complete system specs]

    "Saving the world, one Avid at a time"

  • Fri, May 16 2008 5:45 PM In reply to

    • Larry Rubin
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    • Joined on Thu, Oct 13 2005
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     That is correct. You need to be running Windows XP Pro, service pack 2, 32 bit.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Pixelan SpiceMaster 2.0 plug... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Fri, May 16 2008 7:01 PM In reply to

    • JHunter
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    • Joined on Thu, May 15 2008
    • New Mexico
    • Posts 3
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

    Thank you for the help. I'll see what I can do.

     

    Media Composer v2.8 Windows XP Home 2002 SP2 [view my complete system specs]
  • Tue, Jun 10 2008 6:26 AM In reply to

    • ebungay
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     

    Like the thread starter, I get the same two "Access Violation" erros, resulting in an "Avid System Dump" according to the error log. Unfortunately, my newly purchased Media Composer won't run - shuts down any time I try to play anything (I'll post separately on the errors from that).

    System: Windows XP Professional Version 2002, Service Pack 2 Dell XPS 400 (DXPO51) Intel Pentium D CPU 3.20GHz 3.19 GHz, 3.50 GB RAM Physical Address Extension
    PS - How can I determine if it's 32 bit?
    Any help for this new member would be most appreciated.
    E!
    Windows XP Professional Version 2002, Service Pack 2 Dell XPS 400 (DXPO51) Intel Pentium D CPU 3.20GHz 3.19 GHz, 3.50 GB RAM, 32 bit [view my complete system specs]

     

  • Tue, Jun 10 2008 6:45 AM In reply to

    • conleec
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

    I'm having trouble as well. I completely uninstalled my 2.8.3 installation. Then I cleaned the registry entries as instructed. Then I installed the correct version of QT (7.4.5) and the correct nVidia drivers. After all that, I installed the 3.0 package and ran it. The first thing that happened is that I had to update the FPGAs on my Adrenaline box. Then I power cycled the Adrenaline and ran the software again. All worked perfectly. It came up. I loaded the project that I've been working on. Messed around a bit. All good to go.

    However, after a while I got some kind of an access violation error as well and the editor shut down unexpectedly. Having seen these types of things before, I did the standard Windows XP "owner" and "permissions" fixes on my boot drive. However, once I did that, the software refuses to load at all. It quits with the following error:

    I tried a complete re-install, but same problem. Boy, I knew better than to try and do this while in the middle of a project, but my enthusiasm got the better of me.

    Does anybody have any ideas? Thanks in advance.

    Chris

     

    xw8200, Dual 3.4Ghz Xeons, 4Gb RAM, vVidia FX1300, Adrenaline HD, MC 3.0, QT 7.4.5 [view my complete system specs]
  • Tue, Jun 10 2008 3:29 PM In reply to

    • conleec
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    • Joined on Thu, Oct 13 2005
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

    Did you have any luck figuring out what's causing this error? I tried to uninstall v3 and re-install 2.8.3, but then I couldn't get that version to work either. Ultimately I had to reinstall Windows to fix the whole d#mn mess. Aargh.

    Take it from me, give yourself plenty of time to get this working if you plan on trying an upgrade. Don't be a fool like I was and think you can do it in an hour between jobs. Huh?

    Chris

    xw8200, Dual 3.4Ghz Xeons, 4Gb RAM, vVidia FX1300, Adrenaline HD, MC 3.0, QT 7.4.5 [view my complete system specs]
  • Tue, Jun 10 2008 5:07 PM In reply to

    • durstlaw
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     

    You need to click My Computer, Manage, Disk Management, Click Drive, Set Permissions, set the permissions to access and change the files (sorry I stopped step by step 'cause I don't remember them, but its there -).  Once you do that you don't get the Access Violation errors. 

    ABIT IC7-Max 3 motherboard. (1 AGP slot, 5 PCI) Onboard: 3 USB, 1 IEEE 1394 controller (2) Intel Pentium 4 CPU 3 GHZ NVidea Quadro FX 500/600 PCI... [view my complete system specs]
  • Wed, Jun 11 2008 1:28 PM In reply to

    • ebungay
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    Re: "An ACCESS_VIOLATION exception occurred" at startup

     Thanks to all who've tried to help with this "ACCESS_VIOLATION" error.

    Tried all recommended options from this thread, to no avail. Any other ideas?

    I've reinstalled Avid as well.

    Once the error occurs (again, twice as the program loads), I get to Media Composer. The bigger issue is that it shuts down whenever I try anything, with the following ASSERT Failed message:

    Executable: AvidMediaComposer.exe Pid 8a4  Tid 910. Module DVBuffers.ax, 3 objects left active!
    At line 319 of S:\external\DX8SDK\BaseClasses\dllentry.cpp
    Continue? (Cancel to debug)

    From the point of that error, no matter what I say (Yes, No, Cancel), Media Composer is shut down. I don't get the whole "S:\" thing - it's not a drive I have, so what does that mean?

    Whatever advice anyone can offer would be most appreciated.

     

    Windows XP Professional Version 2002, Service Pack 2 Dell XPS 400 (DXPO51) Intel Pentium D CPU 3.20GHz 3.19 GHz, 3.50 GB RAM, 32 bit [view my complete system specs]

     

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