Latest post Mon, May 12 2008 5:54 PM by Larry Rubin. 6 replies.
Page 1 of 1 (7 items)
Sort Posts: Previous Next
  • Mon, May 12 2008 4:52 PM

    • rafaboni
    • Not Ranked
    • Joined on Tue, Apr 22 2008
    • Bogota
    • Posts 5
    • Points 85

    sapphire plugins problem

    hi, I have downloaded the demo version of sapphire plugins for ds 8.4 on 64 bits directli of genarts page, when i try  to use it nad render the effect therender its black any one knows what is happening? 

     

  • Mon, May 12 2008 4:58 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,262
    • Points 168,320
    • Moderator: Avid Xpress DV Mac
      Moderator: Avid Xpress Pro Mac
      Moderator: MCA Mac

    Re: sapphire plugins problem

    Yep, it means that you don't have the license  installed. After a  while, that Demo version times out.

    Symphony Nitris DX Mac Pro Dual 3.0 4 gigs of Ram [view my complete system specs]

    Do you really want to know what's wrong...or do you just want me to fix it?

    FCP2Avid

  • Mon, May 12 2008 5:04 PM In reply to

    • rafaboni
    • Not Ranked
    • Joined on Tue, Apr 22 2008
    • Bogota
    • Posts 5
    • Points 85

    Re: sapphire plugins problem

     but the license says that xpire on 29 may this is my problem i wnna know if are there any problem whit this software, my system config its an hp 8400 whit 4gb ram, dual quad core 2,8 mh and nitris box

     

  • Mon, May 12 2008 5:10 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,262
    • Points 168,320
    • Moderator: Avid Xpress DV Mac
      Moderator: Avid Xpress Pro Mac
      Moderator: MCA Mac

    Re: sapphire plugins problem

    Have you EVER been able to see these demo plugs? Gen Arts' demo software have been known to time out early.

    Best bet is to ask on their site. They are great about customer support.

    Symphony Nitris DX Mac Pro Dual 3.0 4 gigs of Ram [view my complete system specs]

    Do you really want to know what's wrong...or do you just want me to fix it?

    FCP2Avid

  • Mon, May 12 2008 5:28 PM In reply to

    • Larry Rubin
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Washington DC
    • Posts 5,501
    • Points 65,670

    Re: sapphire plugins problem

     When the free trial expires, the effects continue to work with a Sapphire watermark superimposed on the frame.  Do you have a permanent license?  If so, something is malfunctioning and I would suggest you contact Liz (liz@genarts.com) or Todd (todd@genarts.com).

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Sapphire 2.05 plug-in (single... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, May 12 2008 5:51 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,262
    • Points 168,320
    • Moderator: Avid Xpress DV Mac
      Moderator: Avid Xpress Pro Mac
      Moderator: MCA Mac

    Re: sapphire plugins problem

    Actually Larry, when  the demo expires, the plugs go black. I've had that happen often.

    Symphony Nitris DX Mac Pro Dual 3.0 4 gigs of Ram [view my complete system specs]

    Do you really want to know what's wrong...or do you just want me to fix it?

    FCP2Avid

  • Mon, May 12 2008 5:54 PM In reply to

    • Larry Rubin
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Washington DC
    • Posts 5,501
    • Points 65,670

    Re: sapphire plugins problem

     I guess they've changed that since the version I have installed.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Sapphire 2.05 plug-in (single... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

Page 1 of 1 (7 items)