Latest post Tue, May 13 2008 4:18 PM by jknikman. 8 replies.
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  • Tue, May 6 2008 3:09 AM

    • Edit One
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    ProTools & MC on same system - driver issue

    Used to run Xpress Pro and Protools (002) on xw8400 with no problem. Recently upgraded to MC and now MC works fine, Protools seems to work fine but on launching Protools a warning saying that Protools has deteceted a driver install error and may be slow in record and playback. There appears to be actually no performance degredation but Iwould like to get rid of this message on starting Protools.

    We installed Protools before MC because in the old days of Xpress Studio the advice was always that the editor should be the last element installed (though I realise the days of incompatable Digidesign drivers are probably over).

    Anyone got any ideas? Don't mind a full re-install if needed, but would like to understand the issue first.

    Thanks guys.

     

    Hugh

    HP XW8400 2 x Xeon Dual Core 3.06Ghz Processors, 4Gb ECC RAM, Quadro 3500 GFX Card, Primary SATA 250Gb Dual Boot Vista Business D:HP Recovery Ext... [view my complete system specs]

     

  • Tue, May 6 2008 10:27 AM In reply to

    • kh.edit
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    Re: ProTools & MC on same system - driver issue

    Hi Hugh,

    Your issue is most likely that a newer audio driver was installed with the MC.

    Having Xpress Pro and ProTools on the same system was only supported in some very specific bundles, labled as "Studio". If the MC you installed is not from the same studio bundle as your ProTools, it will most likely not work.

    I'll suggest you put in an additional harddrive, and install Protools on that.

    You can then dual-boot your system to be either Avid or ProTools.

    Best Regards,

    Kim

     

  • Wed, May 7 2008 12:53 AM In reply to

    • Edit One
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    Re: ProTools & MC on same system - driver issue

    Thanks for that Kim. I was hoping it wasn't the case. I am about to install 2.8.3 and see what happens (might do a rebuild while I am at it) and I note that 2.8.3 download page says:

    "Avid Media Composer 2.8.3 is compatible with version 5.7 of Avid Studio Toolkit, Avid
    Xpress Studio Complete and Avid Xpress Studio Essentials."

    I'll get back and let everyone know if the problem goes away in case anyone else suffers this.

     

    Cheers,

     

    Hugh

    HP XW8400 2 x Xeon Dual Core 3.06Ghz Processors, 4Gb ECC RAM, Quadro 3500 GFX Card, Primary SATA 250Gb Dual Boot Vista Business D:HP Recovery Ext... [view my complete system specs]

     

  • Wed, May 7 2008 3:48 AM In reply to

    Re: ProTools & MC on same system - driver issue

    Down the road, Avid promises to have better system integration between MC and ProTools.  You may have to work around a bit for now, but it is definetly something they are striving for.

     

    MacPro Symphony Nitris DX (v3.0), MacPro MCA HD (v3.0), Mac Meridien (v12.1.2), Unity LanShare EX (v4.1.6) [view my complete system specs]

    -- Kevin

  • Wed, May 7 2008 5:55 AM In reply to

    • jjvr
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    Re: ProTools & MC on same system - driver issue

    I am running MC 2.8 and Ptools 7.1 (Digi002) quite easily on my system (not studio bundle). I had a few issues when I installed, but after reinstalling PT a few times, it suddenly worked, and has not stopped or paused since.

    Make sure you read the bit about connecting the Mojo "sync" to the audio hardware "wordclock" . If you search a bit, I have given a full explanation elsewhere on this forum.

    Works great. Keep trying.

    Good luck!

    HP XW8200 workstaion 3 Gig RAM Many TByte drives (1Tb int. + XTb USB) SDI Mojo MC 3.0 Feed machines DSR85SDI, PVW2800, others DFT + Boris FX + AAEffects... [view my complete system specs]

    Experience cannot be taught or learnt!

  • Tue, May 13 2008 1:01 AM In reply to

    • Edit One
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    Re: ProTools & MC on same system - driver issue

    OK. I did a complete system rebuild and this time installed MC 2.8.3 before ProTools 7.4 cs3 and it seems to have done the trick (so far, not sweated it yet). So it appears MC 2.8.3 works with the PT 7.4 cs3 audio drivers but not the other way around.

    The download page says that MC 2.8.3 is compatible with Studio Elements and Complete but the readme for MC 2.8.3 says PT and MC cannot reside on the same machine...rather contradictory.

    I assume what they mean is that all the export/import funtionality between the 2 apps still works but only if they are on different machines. For those of us that use our Digidesign hardware as the audio card for MC this is a major issue.

    Anyone else got any idea how best to make these 2 apps play nicely on the same machine? Avid?

     

    Thanks,

    Hugh

    HP XW8400 2 x Xeon Dual Core 3.06Ghz Processors, 4Gb ECC RAM, Quadro 3500 GFX Card, Primary SATA 250Gb Dual Boot Vista Business D:HP Recovery Ext... [view my complete system specs]

     

  • Tue, May 13 2008 10:33 AM In reply to

    • jknikman
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      Moderator: MCA PC

    Re: ProTools & MC on same system - driver issue

    There s an incompatiblity issue between a dll in Protools and a dll in Avid. Those dll's have the same name, but are not compatible. As Kevin wrote... they are working on the case to get this solved. Be patient Wink

    Dell Precision 670Xeon 3Ghz 3GB Memory1 x 250 Gb System disk 2 x 250 Gb Data disks in Raid 0 Soundblaster Audigy Driver 5.12.1.328 NVidia Quadro FX1400Driver... [view my complete system specs]

    Hans http://www.AvidUserGroup.NL fcp2avid "The Technology Is Not Guilty" - Nicolas Philibert quoted in "Documentary in the digital age" by Maxine Baker (2006)

  • Tue, May 13 2008 11:29 AM In reply to

    Re: ProTools & MC on same system - driver issue

    jknikman:
    There s an incompatiblity issue between a dll in Protools and a dll in Avid. Those dll's have the same name, but are not compatible.
    I do not think it is just dlls as 2.8 and 7.4 completely broke a perfect working system of 2.7 and 7.3 here (on a Mac)

    Be nice if Avid would do ]a compatability chart for versions of Avid Quicktime and Protools for Mac and PC!!!   I am guessing at present it would be a VERY short list.

    jknikman:
    Be patient Wink
    More than a decade of waiting already so I guess another couple of years  wont be that hard.

  • Tue, May 13 2008 4:18 PM In reply to

    • jknikman
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    Re: ProTools & MC on same system - driver issue

     1) same here on a windows system

    2) I think it will not be years.

    Dell Precision 670Xeon 3Ghz 3GB Memory1 x 250 Gb System disk 2 x 250 Gb Data disks in Raid 0 Soundblaster Audigy Driver 5.12.1.328 NVidia Quadro FX1400Driver... [view my complete system specs]

    Hans http://www.AvidUserGroup.NL fcp2avid "The Technology Is Not Guilty" - Nicolas Philibert quoted in "Documentary in the digital age" by Maxine Baker (2006)

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