Latest post Fri, May 9 2008 8:39 PM by freelancer. 4 replies.
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  • Sun, May 4 2008 5:40 PM

    • zobo
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 3
    • Points 45

    blank white pop up freezes playing sequence, avid crash. intermittent but common

    when i try to play the sequence an empty white rectangular pop up window appears. the sequence stops playing and avid crashes. doesn't happen every time or everywhere on the sequence. a couple of times, a few clips became an unusual bright red colour, I deleted them in the hope it would help. but the problem remains. intermittent, but more often than not.
    thanks for advice!
     
    using mac g4 powerbook running osx 10.4.11, software is avid express dv 4.6


  • Sun, May 4 2008 6:57 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
    • Points 201,035
    • Avid Employee

    Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

    You are way out of spec. 4.6 is not qualified for 10.4.11. You need to be running 10.3.9 at the very latest.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Sun, May 4 2008 10:18 PM In reply to

    • zobo
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    • Joined on Thu, Oct 13 2005
    • Posts 3
    • Points 45

    Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

    thanks for the tip.

    I'm a film maker been using this set up for about 3 years, mostly trouble free.

    not being techie, downgrades and upgrades and that sort of thing tend to leave me rather cold, and often with a non functional something or other. so given that this is something that has only lately come up, is there definitiely no more immediate likely cause and solution?

    thanks



  • Sun, May 4 2008 10:32 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
    • Points 201,035
    • Avid Employee

    Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

    Well, you can't have been using THAT particular setup for three years as that OS is less than 3 months old.

    What's happening is, because your OS isn't supported, you can't see the error message that's popping up.

    Not much else I can suggest other than loading the proper OS.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Fri, May 9 2008 8:39 PM In reply to

    • freelancer
    • Not Ranked
    • Joined on Wed, Dec 13 2006
    • Posts 6
    • Points 65

    Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

    I have sent you an email about sending sequences via email! Or should I just ask you on this forum instead?

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