Latest post Mon, Jun 9 2008 4:50 PM by Marianna. 68 replies.
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  • Wed, Apr 23 2008 3:22 PM

    Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Avid Media Composer v2.8.3 and Avid Newscutter v6.8.3 are now available from the Avid Download Center at no charge to active Avid Support COntract customers and any cusomers that are running x.7.x or higher and are entitles to the x.8.3 editors.  For those that do not have a download center account, please go here.

    This release continues to be supported in a Windows XP 32-bit environement ONLY.  Windows Vista support will be offered in a future release.

    This release includes support for Quicktime 7.3.1.

    The supported NVIDIA graphics driver is version 91.85. 

    You must be running the following software in shared environments: Interplay v1.2.3; Unity MediaNetwork v4.1.5, v4.2.3, v5.0; Avid Unity ISIS v1.3a, v1.4

    -------

    Bug fixes in this release include:

    ➤ Sound TC was counting at 24fps as opposed to 30fps in 1080p23 projects, causing the Sound TC information to drop out before the end of the clip. This has been fixed.

    ➤ Previously importing or capturing new clips in local bin into Avid Interplay did not update auto-reservation time.

    ➤ Previously, you might have received a “FatalAbortAssertion failed” error when loading master clips with Pan/Volume changes with Dynamic Relink enabled. This has been fixed.

    ➤ Effects that were nested inside a submaster effect might have appeared as black instead of letting the lower video layers show through. This has been fixed.

    ➤ Previously after opening, closing, or saving a bin, the system might hang. “Not responding” would appear in the title bar. This has been fixed.

    ➤ Previously, locators placed on a title track did not reappear after the original title media was deleted and then title media was recreated.

    ➤ Previously, if you used the Audio Mixer tool to change gain and or pan, and then checked the clip into Avid Interplay, when you checked the clip out on another editor, the changes to gain or pan were lost. This has been fixed.

    ➤ When checking in XDCAM proxy media into Avid Interplay, you might have received a C++ Runtime Error. This has been fixed.

    ➤ Previously, sequences with imported TIFF files might not have checked in and out of Interplay properly. You might have seen an “Unsupported pixel format” error. This has been fixed.

    ➤ Previously, you might have received the error message: "Sequence refers to non-existent tracks in clip" when you try to play a sequence that has been updated in Interplay by Pro Tools. This occurred when the original sequence’s timecode did not match the Pro Tools sequence timecode. This has been fixed.

    ➤ If you have problems with batch capture accuracy for footage captured over 1394 due to undetected small timecode breaks, enable the “Enable detection of small timecode break” option located in the Capture Settings DV& HDV tab.

    ➤ Previously, you might have been unable to transcode 720p 50 to 1080p 25. This has been fixed.

    ➤ Previously, you might have received a “Video Overrun” error when capturing 720p or 1080p with more than 2 AES/EBU audio tracks. This has been fixed.

    ➤ Previously, it might have taken a long time for the editing application to log on to Interplay if a full text search on the Interplay database was running at the same time. This has been fixed.

    ➤ Previously, if you transferred a sequence with a long name to AirSpace, the sequence would fail to transfer with a “requested function is not implemented” message. A more accurate message of “Sequence name exceeds 63 characters” now appears.

    -----

    As always, please post any comments and issues that involve downloads and installs here.  It helps to diagnose those issues all in on place.

    If you have specific issues with running the software, please post those in a new thread.

    MacPro Symphony Nitris DX (v3.0), MacPro MCA HD (v3.0), Mac Meridien (v12.1.2), Unity LanShare EX (v4.1.6) [view my complete system specs]

    -- Kevin

  • Wed, Apr 23 2008 3:52 PM In reply to

    • bee gee
    • Top 100 Contributor
    • Joined on Thu, Oct 13 2005
    • UK
    • Posts 474
    • Points 5,680

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

     Is the new timecode plugin featured in this release, or scheduled for v3?

    xw8600 dual quad 3ghz, MCv3.0.5, 4gb ram, xp pro, fx3700, Adrenaline DNA, Seagate 2TB internal raid'0', WD 250gb boot, Blu-ray writer [view my complete system specs]

     

  • Wed, Apr 23 2008 3:56 PM In reply to

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    That will be part of the v3 release.


    MacPro Symphony Nitris DX (v3.0), MacPro MCA HD (v3.0), Mac Meridien (v12.1.2), Unity LanShare EX (v4.1.6) [view my complete system specs]

    -- Kevin

  • Wed, Apr 23 2008 10:00 PM In reply to

    • angeleye
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Kansas City
    • Posts 25
    • Points 355

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Do we have to have a support contract to get this update?  I just upgraded to 2.8 from Xpress.  Am I wrong or is the Download center just for people with support?


    A link to the 2.8.3 for us w/o assurance would be great.  I thought point releases were free.


    Chris

    Random Access Video Edit Station Dual Quad 2.8 Intel Xeon Processors Tyan S5396A2NRF Motherboard 4 Gig FB-DIMM DDR2 667 ADS Pyro 64 Bit Firewire Nvidia... [view my complete system specs]
    Chris Swartz Service is my business. www.randomaccessvideo.net
  • Wed, Apr 23 2008 10:04 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,752
    • Points 174,300
    • Avid Employee

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    They are. Customer Patch Releases are available from the Avid Download Center at no charge to active Avid Support Contract customers and any customers that are running x.7.x or higher and are entitled to the x.8.3 editors.  For those that do not have a download center account, go here:  http://www.avid.com/support/downloadcenter/accountRequest.asp

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Wed, Apr 23 2008 10:05 PM In reply to

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Avid is changing its download workflow.  All users can get an account at the Download Center.  When you purchase a particular version of software, you will be entitled to downloads until the next paid upgrade.

    Use the link above to apply for a Download Center account.  You should then have access to the 2.8.3 download.



    MacPro Symphony Nitris DX (v3.0), MacPro MCA HD (v3.0), Mac Meridien (v12.1.2), Unity LanShare EX (v4.1.6) [view my complete system specs]

    -- Kevin

  • Thu, Apr 24 2008 1:34 AM In reply to

    • Pacific88
    • Not Ranked
    • Joined on Wed, Apr 23 2008
    • Moscow
    • Posts 5
    • Points 55

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Hello there..
    once i have purchased MC 2.6.4 for a $5300.. had no any support.. no updates.. nothing..
    and last time i have upgrade to 2.7.7 its about $200..

    yes MC software is good and i love it.. but your support gyus really sucks..
    if you change your mind and now want to give minimal support for other customers that is really good thing.. i will request support account but im sure Cathy Devereux sends me letter and answers me.. that blah-blah you cannot have support because blah-blah..  you must know gyus.. im working with great number of softwares.. 60% gives 1 year update program.. 30% life updates.. 
    when im working with avid mc.. i have no full satisfaction .. because  i always remember this fact that i have payed so much money to avid and they not gives me no update.. in deep my heart im angry to avid.. reason of this is your support programs.. thanks.. 2 years i want to sey this words to you..

    MC 2.8.3 Asus Maximus Formula, Intel Quad Core Q6600, nVidia GTX8800 768 MB, OCZ Platinium 6Gb [view my complete system specs]

     

  • Thu, Apr 24 2008 2:18 AM In reply to

    • wmcole
    • Top 100 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 482
    • Points 6,295

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    The confusion / problem is that it requires something to be entered into the list of "system id's that are covered by Avid Support maintenance contracts."  If your system is not covered by a support contract do you enter the system ID in the list or not?  (Wouldn't want Avid to think we were trying to lie about system status...)


    Kevin Klimek:

    Avid is changing its download workflow.  All users can get an account at the Download Center.  When you purchase a particular version of software, you will be entitled to downloads until the next paid upgrade.

    Use the link above to apply for a Download Center account.  You should then have access to the 2.8.3 download.




    wmc -----

  • Thu, Apr 24 2008 1:41 PM In reply to

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    I'm checking on that with Marianna.  Will report back.

    MacPro Symphony Nitris DX (v3.0), MacPro MCA HD (v3.0), Mac Meridien (v12.1.2), Unity LanShare EX (v4.1.6) [view my complete system specs]

    -- Kevin

  • Thu, Apr 24 2008 3:03 PM In reply to

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    I cannot see the v2.8.3 update in the Download Center, it still shows only version 2.8

    In the CPR section the latest patch is v2.7.7

    HP xw8400 - Media Composer Adrenaline HD / HP xw8200 - Media Composer Mojo / 4TB EditShare shared storage [view my complete system specs]
    Pierre Corbeil
  • Thu, Apr 24 2008 3:09 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,752
    • Points 174,300
    • Avid Employee

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    It's there for both Mac and PC. Are you sure you are in the right place?

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Thu, Apr 24 2008 3:18 PM In reply to

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    I am looking into http://www.avid.com/support/downloadcenter/index.asp.

    Is this the proper address ? I dont have a Download Center password yet.

    HP xw8400 - Media Composer Adrenaline HD / HP xw8200 - Media Composer Mojo / 4TB EditShare shared storage [view my complete system specs]
    Pierre Corbeil
  • Thu, Apr 24 2008 3:34 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,752
    • Points 174,300
    • Avid Employee

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    It is but, if you can't log in to the actual download center itself, then you can't see the release. You need a password.


    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Thu, Apr 24 2008 9:52 PM In reply to

    • angeleye
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Kansas City
    • Posts 25
    • Points 355

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Is it just the generic 2.8 download, or is it labeled 2.8.3, because all I'm getting is the generic 2.8 link. Everything else is 2.7 and before.   Why is this such a PITA?  Just put a link to all the versions and let whomever download whatever.  Let the dongle sort out what will work.  Isn't that what a dongle is for?  Please don't announce new downloads until we can actually get to them without having to wait 3 days for some password. 


    Chris

    Random Access Video Edit Station Dual Quad 2.8 Intel Xeon Processors Tyan S5396A2NRF Motherboard 4 Gig FB-DIMM DDR2 667 ADS Pyro 64 Bit Firewire Nvidia... [view my complete system specs]
    Chris Swartz Service is my business. www.randomaccessvideo.net
  • Thu, Apr 24 2008 10:04 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,752
    • Points 174,300
    • Avid Employee

    Re: Media Composer v2.8.3 / NewsCutter v2.8.3 Released

    Chris, you have to log in to the download center. You can't just go to the top page. Check out Marianna's FAQ in the General forum.

    Project Manager, Avid Professional Services Group

    FCP2Avid

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