Latest post Tue, Jun 3 2008 12:43 AM by mrteo. 5 replies.
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  • Thu, Apr 10 2008 9:14 PM

    • ywwg00
    • Not Ranked
    • Joined on Thu, Apr 10 2008
    • Boston, MA
    • Posts 2
    • Points 20

    Crash / Hang when configuring quicktime codec settings?

    I can no longer create my own quicktime export settings in Avid Symphony Nitris.  I can set the codec to Custom, and then click Format Options, but when I click Video Settings... Avid crashes soon after the codec window is displayed, saying only "Runtime Error, This application has requested the Runtime to terminate it in an unusual way."  This also happens if I try to select a different Audio codec.

    Existing export profiles work ok, but if I ever lose these I'm going to be stuck.

    I'm running Symphony 1.8, and Quicktime 7.6.2.

    Any ideas?

    Avid Symphony Nitris 1.8, Windows XP Pro SP2, Dual Core AMD 1.99 Ghz, 3 gigs of RAM, NVidia Quadro 3450 (Driver version 6.14.11.6265) [view my complete system specs]
  • Fri, Apr 11 2008 6:41 PM In reply to

    • ceffoavid
    • Top 500 Contributor
    • Joined on Thu, Jan 17 2008
    • Posts 107
    • Points 1,215

    Re: Crash / Hang when configuring quicktime codec settings?

    Trash settings?


    ACSR

    Media Composer, Symphony, DS, Unity

  • Fri, Apr 11 2008 7:13 PM In reply to

    • arecubed
    • Not Ranked
    • Joined on Tue, Jun 5 2007
    • New York City
    • Posts 3
    • Points 25

    Re: Crash / Hang when configuring quicktime codec settings?

    QuickTime 7.3 is supported with the latest editor releases -- Xpress Pro 5.8, Media Composer 2.8, NewsCutter 6.8, and Symphony Nitris 1.8
     

    down rev to a 'blessed' qt?

  • Thu, Apr 24 2008 1:07 PM In reply to

    • obejoeone
    • Not Ranked
    • Joined on Mon, Apr 3 2006
    • Posts 22
    • Points 365

    Re: Crash / Hang when configuring quicktime codec settings?

    It maybe a problem with direct x and QT.  Try going into your qt settings in QT player and select edit - preferences - QT prefrences.  Go to the advanced tab and select safe mode (GDI) only.

    This should work! 

  • Thu, Apr 24 2008 2:52 PM In reply to

    • ywwg00
    • Not Ranked
    • Joined on Thu, Apr 10 2008
    • Boston, MA
    • Posts 2
    • Points 20

    Re: Crash / Hang when configuring quicktime codec settings?

    Success!  Yay Internet!  Thanks.

    Avid Symphony Nitris 1.8, Windows XP Pro SP2, Dual Core AMD 1.99 Ghz, 3 gigs of RAM, NVidia Quadro 3450 (Driver version 6.14.11.6265) [view my complete system specs]
  • Tue, Jun 3 2008 12:43 AM In reply to

    • mrteo
    • Not Ranked
    • Joined on Mon, Jun 2 2008
    • Posts 1
    • Points 5

    Re: Crash / Hang when configuring quicktime codec settings?

    Thank you, this saved my day as well :)

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