Play Frame Error - in Assist application

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Forums » Avid Product Forums » Avid Interplay » Play Frame Error - in Assist application

Latest post Fri, Sep 5 2008 10:53 PM by broadcastvalley. 10 replies.

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Mon, Mar 31 2008 11:03 AM

Dimch
Joined on Thu, May 17 2007
Kiev, Ukraine
Posts 18
Points 210

Play Frame Error - in Assist application

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Hi all! Have these problem with my Interplay Assist: when try to view a video clip, in the video frame window we have "Play Frame Error" message. I don't know what to do, becouse simply restart of PC where Assist installed does not make y life better. With my Interplay system everything is OK: editors can work, Ingest still work, Access also work. What you would like to recommend for me?

Unity 4.2.3, Interplay 1.1.6, NewsCutter 6.7, iNews 2.6 [view my complete system specs]

Mon, Mar 31 2008 11:49 AM In reply to

Baklap
Joined on Thu, Oct 13 2005
Hilversum - The Netherlands
Posts 6,548
Points 77,470

Re: Play Frame Error - in Assist application

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Play frame error could be that you are trying to display a resolution not allowed by the application...

Menno

Test-Intel Core2Duo 6800,GTS8800 Nvidia (soft modded into Quadro FX4600),Soundblaster Live 5.1, 21" Samsung display [view my complete system specs]

Dutch AV forum
FCP2Avid
I hear and I forget. I see and I remember. I do and I understand. - Confucius

Mon, Mar 31 2008 12:12 PM In reply to

LJBakker
Joined on Fri, Mar 2 2007
Amsterdam
Posts 12
Points 190

Re: Play Frame Error - in Assist application

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Do you have an ISIS system?

If so did you edit the lmhosts file in the appropriate way for the sysdir?

ISIS 1.4 -- Interplay 1.1.5 -- Newscutter 6.8.1 [view my complete system specs]

Mon, Mar 31 2008 12:41 PM In reply to

Dimch
Joined on Thu, May 17 2007
Kiev, Ukraine
Posts 18
Points 210

Re: Play Frame Error - in Assist application

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Problem was fixed 5 minutes ago: it was just a bug of Portserver Pro system. I restart a PSP computer and problem is solved now. Thanks for all :)

Unity 4.2.3, Interplay 1.1.6, NewsCutter 6.7, iNews 2.6 [view my complete system specs]

Mon, Mar 31 2008 1:26 PM In reply to

felipousis
Joined on Thu, Oct 13 2005
Posts 148
Points 1,630

Re: Play Frame Error - in Assist application

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LJBakker:
Do you have an ISIS system?

If so did you edit the lmhosts file in the appropriate way for the sysdir?

You need to log in to ISIS to allow the Assist to play video

[view my complete system specs]

Felipe Gonzalez

ACSR Interplay

Avid Latin America

El cerebro es como un paracaídas, trabaja mejor cuando se abre / Brain is like a parachute, it works better when it is open

Mon, Mar 31 2008 1:37 PM In reply to

Baklap
Joined on Thu, Oct 13 2005
Hilversum - The Netherlands
Posts 6,548
Points 77,470

Re: Play Frame Error - in Assist application

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lol you are so right!!! Happend to many i know Smile

felipousis:
You need to log in to ISIS to allow the Assist to play video

Menno

Test-Intel Core2Duo 6800,GTS8800 Nvidia (soft modded into Quadro FX4600),Soundblaster Live 5.1, 21" Samsung display [view my complete system specs]

Dutch AV forum
FCP2Avid
I hear and I forget. I see and I remember. I do and I understand. - Confucius

Mon, Mar 31 2008 1:39 PM In reply to

Dimch
Joined on Thu, May 17 2007
Kiev, Ukraine
Posts 18
Points 210

Re: Play Frame Error - in Assist application

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Well, I have to say: we using Unity 4.2.3 It's looks little different from ISIS system

Unity 4.2.3, Interplay 1.1.6, NewsCutter 6.7, iNews 2.6 [view my complete system specs]

Sat, Aug 30 2008 4:41 AM In reply to

broadcastvalley
Joined on Fri, Aug 22 2008
Paris
Posts 2
Points 20

Re: Play Frame Error - in Assist application

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Hi every body

This problem of Play Frame Error is very frequent in interplay 1.2.3 and what ever you do the troubles commes. The file lmhost is at c:\windows\system32\drivers\etc.

have you any idea ??

I have got the same problem with differents models of PC: xw4300, xw4400

[view my complete system specs]

Jorge G Rodriguez Cruz System Administrator France24

Tue, Sep 2 2008 3:37 PM In reply to

Dimch
Joined on Thu, May 17 2007
Kiev, Ukraine
Posts 18
Points 210

Re: Play Frame Error - in Assist application

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What I find: this error message will bring up if you have problems with network speed and/or your grafics card have lower performance than needed.

Unity 4.2.3, Interplay 1.1.6, NewsCutter 6.7, iNews 2.6 [view my complete system specs]

Wed, Sep 3 2008 11:42 AM In reply to

Baklap
Joined on Thu, Oct 13 2005
Hilversum - The Netherlands
Posts 6,548
Points 77,470

Re: Play Frame Error - in Assist application

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Also make sure you are able to play the resolution provided to the Assist station. Viewing high res media when the station is only allowed to view low res will also result in the play frame error.

[edit] oops just noticed i already stated that before Smile sorry..[/edit]

Menno

Test-Intel Core2Duo 6800,GTS8800 Nvidia (soft modded into Quadro FX4600),Soundblaster Live 5.1, 21" Samsung display [view my complete system specs]

Dutch AV forum
FCP2Avid
I hear and I forget. I see and I remember. I do and I understand. - Confucius

Fri, Sep 5 2008 10:53 PM In reply to

broadcastvalley
Joined on Fri, Aug 22 2008
Paris
Posts 2
Points 20

Re: Play Frame Error - in Assist application

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Hi,

Last sunday I have been detetected and fixed several problems with the network card configuration. We don't have problems any more but I will wait during two weeks at least before the toast :)

many thanks

I will back in two weeks for more details about the solution

many thanks

[view my complete system specs]

Jorge G Rodriguez Cruz System Administrator France24

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