Hi all! Have these problem with my Interplay Assist: when try to view a video clip, in the video frame window we have "Play Frame Error" message. I don't know what to do, becouse simply restart of PC where Assist installed does not make y life better. With my Interplay system everything is OK: editors can work, Ingest still work, Access also work. What you would like to recommend for me?

Play frame error could be that you are trying to display a resolution not allowed by the application...

Menno

 Do you have an ISIS system?

If so did you edit the lmhosts file in the appropriate way for the sysdir?

Problem was fixed 5 minutes ago: it was just a bug of Portserver Pro system. I restart a PSP computer and problem is solved now. Thanks for all :)

LJBakker:

 Do you have an ISIS system?

If so did you edit the lmhosts file in the appropriate way for the sysdir?

You need to log in to ISIS to allow the Assist to play video

lol you are so right!!! Happend to many i know

felipousis:

You need to log in to ISIS to allow the Assist to play video

Menno

Well, I have to say: we using Unity 4.2.3 It's looks little different from ISIS system

 Hi every body

This problem of Play Frame Error is very frequent in interplay 1.2.3 and what ever you do the troubles commes.  The file lmhost is at c:\windows\system32\drivers\etc.

have you any idea ??

I have got the same problem with differents models of PC: xw4300, xw4400

 

 

What I find: this error message will bring up if you have problems with network speed and/or your grafics card have lower performance than needed.

Also make sure you are able to play the resolution provided to the Assist station. Viewing high res media when the station is only allowed to view low res will also result in the play frame error.

[edit] oops just noticed i already stated that before sorry..[/edit]

 

Menno