Latest post Fri, Apr 4 2008 10:06 AM by underscore. 4 replies.
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  • Thu, Mar 27 2008 11:35 PM

    • underscore
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    Unable to create index for editor slide files...

    I recently upgraded from AXP to MC. I am getting  this message

    "Unable to create index for editor slide files. To create the index, launch the editor once from an account with administrator privileges."

    as well as

    "Media will be unavailable inthe media directory: Harddrive:Applications:Avid Media Composer:SupportingFiles:Avid_Mediafiles"

    as well as an Unsuported Resolustion error (but I have found some info on that one)

    I'm grateful for any assistance

    G5 Dual_2 4_Gigs Ram OSX_10.4.11 Avid MC 2.8.0 w/ MOJO [view my complete system specs]
  • Thu, Mar 27 2008 11:38 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,837
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    • Avid Employee

    Re: Unable to create index for editor slide files...

    It s imperative that you install the software from within a user that has full Administrative privileges?


    Have you done that? Is the user you are in now an Admin user?

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Fri, Mar 28 2008 12:20 AM In reply to

    • underscore
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    Re: Unable to create index for editor slide files...

    I thought that I did. To be honest, my HD was failing last year, and I when I reinstalled everything, I ended up with a new admin acct. But it should have admin priveledges...should I install the avid from the other admin acct?

    G5 Dual_2 4_Gigs Ram OSX_10.4.11 Avid MC 2.8.0 w/ MOJO [view my complete system specs]
  • Wed, Apr 2 2008 9:14 PM In reply to

    • underscore
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    Re: Unable to create index for editor slide files...

    I went into my my applications folder and made sure that the new admin had read and write permissions. I've been cutting and things seem ok..


    what is an editor slide file

    G5 Dual_2 4_Gigs Ram OSX_10.4.11 Avid MC 2.8.0 w/ MOJO [view my complete system specs]
  • Fri, Apr 4 2008 10:06 AM In reply to

    • underscore
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    Re: Unable to create index for editor slide files...

    I am no longer getting any error messages (knocking on wood)....

    I uninstalled everything avid, including the library receipts files and supporting files, and then reinstalled. It reinstalled successfully and is running smooth.


    thanks for everything

    G5 Dual_2 4_Gigs Ram OSX_10.4.11 Avid MC 2.8.0 w/ MOJO [view my complete system specs]
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