any resolution?
Was it a licensing issue?
ACSR
Media Composer, Symphony, DS, Unity
We are testing a version "fibre manager 5.1.1".
There are no disconnection for the moment.....
to be continued
Just some Information FYI.
Yesterday when doing file search and delete's on the ME for .LOG files from quite a large project when deleting the .LOG files 2 clients during this process of removing the files had the same message lost connection to server.
Might be unrelated but some info FYI if it comes back.
Kre
Dear all,
I wanted to bring an information here.I see many of you seem to have this "Connection to server lost" with MN5 + Mac environment and I don't want you to think avid is not taking car of you :)So maybe this restore confidence :
Avid is currently working on an issue that may be that one.Development is in progress at the moment and we try to fix this.
If this can be fixed with a Medianetwork version, you can be sure that this will be added to a final build and will be available to all of you.I can't say for sure that you are all running into this specific issue, so a careful study of your system configuration may be necessary. But if it appears that you encounter THAT same problem then Yes, you could benefit of this fix.
I will continue to keep you informed on this thread as soon as I have news.
Thank you for your patience, please feel free to contact me if needed.Best regards,
All:We are experiencing the same issue here. Symptom: Fibre-attached Mac Media Composer on Unity 5.1 will randomly dismount their Unity workspaces. Within a minute or so, the workspaces will remount on their own. This has happened on four separate systems though not at the same time. Typical frequence is 4-6 times daily or more.
Specs:
4 Mac Media Composers: OSX 10.5.5, Media Composer 3.0.5, Unity MediaNetwork 5.1, connected over Fibre Channel. Standard Def film projects, 14:1 resolution media.
Have tried:Installing Unity MN 5.1.1Creating new Mac user, new Unity user, new Mac machine name/bonjour nameChecked and cleaned fibre runs etc.Moved all four systems to another Unity Qlogic switchChanged the Atto config to a setting of "None" for the Interrupt Coalesce
Eagerly seek assistance.
Matthew Schneider Director of Technology PostWorks, New York 100 Avenue of the Americas, 10th Floor New York, NY 10013 212.894.4000 (work) 347.672.4192 (cell) matts@pwny.com
Hi Matthew
According to your description and our exchanges off-topic, sounds like you suffer the same issue. Again the process is still the same for you and everybody : contact your Avid Customer Support Representative which will be able to say if, yes or not, you are in the same situation.I know you did it that's good.
Avid is currently testing a solution that may fix a disconnection issue as I told you. I can tell you this is currently tested onsite and we'll have more answer in early january.
Please stay confident till then. I will keep you informed.
With kind regards.
Hi people,
I wanted to give you some news.
Avid is still testing the new solution onsite at the moment. At this point, we did not reported any new disconnection. So we may have fixed the issue.But we have to continue testing, and test all the possibilities and activities to be sure it's really fixed.Then the software will be released to public.I will keep you informed as soon as this becomes more "concrete". Probably soon.
Best regards.
Fixed in Version 5.1.2: Avid Unity MediaNetwork v5.1.2 includes the following Macintosh client fixes:
The issue is not fixed, wea re running 5.1.2 and constantly get the same error message and the sam eproblems, to make mattwers worse we also suffer from workspaces not moutning from time to time.
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