Latest post Thu, Mar 20 2008 4:18 AM by jpoellot. 3 replies.
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  • Mon, Dec 17 2007 5:04 AM

    • jpoellot
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 9
    • Points 115

    HASP Issue

    Hello,

    I have an older version of PostDeko 4.2 with a parallel dongle.  I've been using this successfully to offline graphics on a Windows XP workstation for some time with no problems.  I do have a HASP driver updater for Windows XP.  I'm trying to install PostDeko on my Lenovo notebook for a few projects (also XP Professional), which does not have any on board parallel ports.  I have a Targus port expander with a parallel port which works well for printing, but I can't get the dongle driver to install or see the dongle attached to this port expander.  Is this possible? 

     

    thank you,

    Josh

     

     

  • Thu, Dec 27 2007 7:31 PM In reply to

    • Joann
    • Not Ranked
    • Joined on Wed, Aug 16 2006
    • Posts 59
    • Points 420
    • Avid Employee

    Re: HASP Issue

    Hi Josh,

    Contact Broadcast Support at 1-800-639-7364, and trade-in your parallel dongle for a USB dongle.

    Regards,

    Joann

  • Wed, Jan 9 2008 4:42 AM In reply to

    • jpoellot
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 9
    • Points 115

    Re: HASP Issue

    Is there a cost for this?

     

    Thank you,

    Josh

     

     

  • Thu, Mar 20 2008 4:18 AM In reply to

    • jpoellot
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 9
    • Points 115

    Re: HASP Issue

     I called the number listed above and talked with several reps from Avid, all very nice, but none could tell me how to trade in a dongle, nor could they find someone who could.

    Any other suggestions?

    Thank you.

     

     

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