Latest post Mon, May 26 2008 4:14 AM by Brickwad. 21 replies.
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  • Thu, Feb 28 2008 3:59 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 14,278
    • Points 180,880
    • Avid Employee

    Re: Got a Dongle Problem? YES

    Reply Contact
    Ok but I still need to know exactly which OS you have on which you are attempting to run the Avid software. Tiger encompasses 10.4.0 all the way to 10.4.11.
    Project Manager, Avid Professional Services Group [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Thu, Feb 28 2008 4:00 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 14,278
    • Points 180,880
    • Avid Employee

    Re: Got a Dongle Problem? YES

    Reply Contact
    Also, the earliest version of the software that will run on a Mac Pro is x.7.5.

    You need to upgrade.
    Project Manager, Avid Professional Services Group [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Thu, Feb 28 2008 4:05 PM In reply to

    • lyo
    • Not Ranked
    • Joined on Thu, Feb 28 2008
    • Posts 4
    • Points 50

    Re: Got a Dongle Problem? YES

    Reply Contact
    Sorry,  10.4.10 in fact.


    [view my complete system specs]

  • Thu, Apr 24 2008 7:50 PM In reply to

    • lizzylizzy
    • Not Ranked
    • Joined on Thu, Apr 24 2008
    • Posts 1
    • Points 15

    Re: Got a Dongle Problem?

    Reply Contact
    I have Avid Express Pro 5.5.0 and Mac 10.4.7. I would like to update my mac to 10.4.9 so I can run adobe cs3 but I've heard that my version of Avid will not work on 10.4.9. Should I update my Avid first, then Mac? Will I have to uninstall my 5.5.0 and lose all my projects? I've heard that I need to update my dongle when I upgrade... Thanks!
    [view my complete system specs]

  • Thu, Apr 24 2008 8:48 PM In reply to

    • hbrock
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Santa Monica, CA
    • Posts 2,760
    • Points 31,560
    • Moderator: Avid Xpress Pro Mac

    Re: Got a Dongle Problem?

    Reply Contact

    Update the OS then update the Avid and then update the dongle so the Avid will work.  (In this case you'll need to update the dongle after you install the new Avid software as the dongle drivers are also updated.)  Your projects and media files are independent of the Application so you shouldn't lose anything.

    MacPro, MacBook Pro and a Cube. The Cube doesn't do much but it looks cool. [view my complete system specs]
    Must think of something clever to go here...

  • Fri, May 16 2008 3:31 PM In reply to

    • Brickwad
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • Simsbury, CT
    • Posts 393
    • Points 4,730

    Re: Got a Dongle Problem?

    Reply Contact

    FYI -

     

    Avid says the Rainbow Duo Dongle will work with the XPRO to MC upgrade. I'm going to try it this weekend.

    I have 10 Avid systems, DX, Meridian and DNA. 1 MCA 1.8 on 2.5 quad G5 w/ 5 Gigs of Ram, 1 Symphony Nitris DX on eight core mac pro with 4 gig ram, 1 MC... [view my complete system specs]

    Andy

  • Mon, May 26 2008 4:14 AM In reply to

    • Brickwad
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • Simsbury, CT
    • Posts 393
    • Points 4,730

    Re: Got a Dongle Problem?

    Reply Contact

    Brickwad:
    Avid says the Rainbow Duo Dongle will work with the XPRO to MC upgrade.

    It does indeed work!

    I have 10 Avid systems, DX, Meridian and DNA. 1 MCA 1.8 on 2.5 quad G5 w/ 5 Gigs of Ram, 1 Symphony Nitris DX on eight core mac pro with 4 gig ram, 1 MC... [view my complete system specs]

    Andy
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