Hi all,

I really need your help on this one. When exporting in avid xpress 4.6 a green line is showing in the top of the screen. I have to finish a production this week for a customer, so does anyone has a solution to this problem, cause this problem is really bothering me.

Thanks!

Maxim

Sorry,

I meant xpress 4.8

Sorry,

I meant xpress 4.8

Hi Maxim,

Here are the results of a forum search for "green line export".  Hopefully something in there will get you going.  If not, when you come back tell us what your system specifications are (processor type & speed, amount of RAM, type of audio & video cards).

good luck,
Carl

Hey Carl,

i've already read the extensive literature on the green line problem, but can't really see the solution.

My system specs:

• HP xw 4300 workstation
• multi processor (2) Intel Pentium D CPU 3,2 ghz
• 2 gb RAM
• NVIDIA quattro fx 1400
• realtek High definition audio

Hope you can help me out,

Maxim

Hi Carl,

I tried the different work arounds offered at the moment. Nothing works so far. What can I do to get a satisfactional result, because I really can't show these exported images with a green line on top to my costumers.

Thanks already for the help.

Maxim

Hi Maxim,

If you've read through all the posts and none of the workarounds is solving the problem (not even cropping the top few lines?), I don't know what to tell you.

I believe the problem was fixed in Xpress Pro, but Xpress DV is no longer being worked on.  Sorry I don't have better information for you.

good luck,

Carl

I consider cropping not really as a solution, since we shot in 4:3......

Man, I can't believe Xpress is sold as a finished product, when these kind of issues are popping up..

Thanks anyway Carl,

I'll contact my reseller/Avid...

Maxim

Maxim:

I consider cropping not really as a solution, since we shot in 4:3......

You're only cropping out a few lines at the top (maybe 6 at the most), it's well behind the Action Safe area for television.  In other words, it's not noticeable.

Look at this topic:

http://community.avid.com/forums/t/29570.aspx?PageIndex=1

may be it will help you