Kelly of Avid Tech Support mentioned to me that this ongoing audio input problem with versions newer than 5.2.4 was caused by the JVC Mini-DV/S-VHS deck I am using to input audio and video.  Well, obviously the problem is caused by many more input devices than my old JVC.

For those of you with this problem, I would like to compile a list of system specs (especially your input devices) so that I can forward that information on to Kelly.  Please post that detailed information here.

Perhaps with enough information (and if she can see how many people this effects) the fine folks of Avid will take some action and actually do something about it.

Thanks.

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Here are links to the original two posts:

http://www.avid.com/exchange/forums/thread/148840.aspx

http://www.avid.com/exchange/forums/thread/210910.aspx

 

Definetly something I'd like to see sorted out

Running AXP on HP zd8000 laptop (ATI X600 graphics card-one of the few qualified, 3.2ghz P4 proc, 2 gig Ram) most of the time use on-board conexant card, occasionally for 5.1 breakout I'll use a soundblaster pcmcia card, and infrequently when bouncing between AXP and Adobe Audition I will designate a tascam or m-box USB connected breakout interface box as system sound card (all other AXP audio features function well with any of these set-ups) Decks connected are either Sony DSR-11 (field), or DSR-25 (office). Test with cameras (Pani HVX, DVX, and Sony PD150) yielded same failed results. Work around (having tape loaded and actively recording) works.

EDIT: AXP 5.7, XPproSP2, no mojo

Bump

Though seemingly sorted out much of the time, there are still problems capturing from the HVRM10 under specific circumstances. Mainly when the audio is on one track only.

Chris

As this is an interesting situation i made the post sticky. In everybody's interest can all that offer info please clearly state what deck they are using, what version Xpress Pro and what type of system. That will help us to get a good bug report to the right people.

Deck type:

Xpress Pro Version:

System:

Mojo yes/no      SDI/Analog

Thx.,..

Menno

HVRM10, also sometimes with the DSR40P

5.7

HP XW8200 (details in profile)

Analog Mojo

Thanks Menno

Chris

Dual 2.8 GHZ, 2 Gigs of ram, Nvidia 540FX, Sound Blaster Audigy, 160 HD internal, 300 HD internal, Windows XP service pack 2.

The camera that had this problem was the Sony Digital8 TRV-460.

Hope this helps

Klein

I have the no audio problem with a DSR11, DSR PD100A, HVR Z1U, and Sony DVMC DA-2. I am currently running Xpress 5.6.2, these devices last confirmed worked with 5.2

 

Gen Lee

Back in the mists of time I posted a test I did. It might be worth posting it again now.

All material filmed in HDV on a Z1, deck used to capture HVRM10 transcoding to DV.

When the stereo camera mic is used (indoor atmos and the like) I have audio when capturing.

When I use external mic, and radio mic, via XLR in channel 1, there is no audio when capturing, though the audio on client monitor from Mojo is fine. The audio is captured correctly and plays back OK.

All audio is 48K

Hope this might help.

Chris

Hi

My systems is:

PC = Xw8200 dual 3.8 with 3GB of ram + Video card is Pny-1400 and 1.5TB of disk space
Windows Xp +sp2 with no windows update as suggested.

to input analog video like VHS tape or Hi8 I use my Sony DSR-11 in PAL mode 
and the last version that this work on is 5.5 if i move over to a new version i get the problem that no sound come in as i capture.

and this is also the reason that i didn't upgrade to 5.7

 

I have also had to revert back after the newer versions no longer had audio on my Canon GL2 or the new Canon HDAX1.  The sound DOES work if I play a tape on these cameras, but not if I use the camaera in A to D mode.

Lance

any more takers on this?

Menno

It's kind of you to help Baklap, but there seems to be little point. It would have been helpful to hear something from on high, but the silence matches the problem itself. Only this time there's no client monitor to use.

But then I guess we're just the clients.

Chris

I have got this into the right place now (thx M)..... give it just a little bit of time and hopefully "we" know more somewhere this afternoon or tomorrow.

Menno

Hey folks.........  Menno escalated this situation to me yesterday and here is what I have found.

You have to choose transcoder as your device first but then you will need a fix or you'll get timecode repeats causing the audio to be written in as zeros - hence the errors.

QA says there is a fix coming soon and says it has to do with using the device as a transcoder. It's difficult to tell from the posts above if that is how some of you  are using the devices, or whether tyou are using the decks as just decks, but QA can reproduce the issue, and a fix is coming soon which will solve their problems. From what I can gather - the fix will be in June.  

Email me directly if this is not what is happening to you and I can research further. 

Thanks Menno for letting me know this was happening.

Marianna

marianna_montague@avid.com