Latest post Tue, Jan 7 2020 3:51 PM by Jim Fitz. 2 replies.
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  • Tue, Jan 7 2020 3:26 PM

    • Jim Fitz
    • Not Ranked
    • Joined on Fri, Jul 27 2018
    • Posts 2
    • Points 20

    License Renewal Not Successful

    Hey,

    I have been struggling with this issue since I first logged back in to my Media Composer account this year. I've been getting the two error notifications in the still below every half an hour and it stops MC from working for a minute or two before normal service resumes. Has anyone else had a similar issue? It's pretty frustrating, especially as I don't use either Script Sync or Phrase Find. I can't find a simple way in Avid Link to just deactivate these apps either.

     

    Any help greatly apreciated.

     

     Cheers,

     

      Jamie.

     

     

  • Tue, Jan 7 2020 3:33 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: License Renewal Not Successful

    Jamie

    Let me get a case going and ask support to assist.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jan 7 2020 3:51 PM In reply to

    • Jim Fitz
    • Not Ranked
    • Joined on Fri, Jul 27 2018
    • Posts 2
    • Points 20

    Re: License Renewal Not Successful

    Thanks Marianna, that would be most appreciated.

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