Latest post Sat, Sep 14 2019 2:56 AM by ns400r. 31 replies.
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  • Thu, Sep 5 2019 2:34 PM In reply to

    Re: Media Composer 2019.8 Available now!

    One thing of note about when we installed 2019.8, we opted to not have the Open I/O NDI Plug-In added. We do not use that feature.

    We also get a PMS_Not_Ready error on the source monitor, even when nothing is loaded onto it.

     

    Here is watch the Console reports:

    PlayerHostThread::CheckForExceptions: Exception: PMS_NOT_READY_TO_START

    Monitor Exception:

    * Exception: PMS_NOT_READY_TO_START

     

    Exception caught in APlayer::Play - Exception: PMS_NOT_READY_TO_START

     

    This may be something entirely different. This PMS warning pops up in 2019.7, as well.

    Windows 10 Enterprise - Dell Precision 7820 - 32GB RAM - DNxIQ - Nvidia Quadro P4000 [view my complete system specs]
  • Thu, Sep 5 2019 2:45 PM In reply to

    • AntCaladine
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    Re: Media Composer 2019.8 Available now!

    +1 for not installing the I/O plugin either. Although I've not had the PMS error

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2019.8 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2018.12.7 2x... [view my complete system specs]
  • Thu, Sep 5 2019 4:16 PM In reply to

    • ramz434
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    Re: Media Composer 2019.8 Available now!

    I didnt install the plug in either.

    I almost always get a white screen/crash when I've gona away from the app for a few minutes and tried to come back to it. 

    - HP Z400/24gb ram/Windows 10/MC2019.7/256gb Samsung SSD/ NVidia GTX 1080/HP ZR22 Monitors/ - Macbook Pro/16gb ram/OS 10.14.3/MC2019.6/NVIDIA GeForce... [view my complete system specs]
  • Thu, Sep 5 2019 4:34 PM In reply to

    Re: Media Composer 2019.8 Available now!

    As a test, I did an uninstall and re-install of 2019.8 on one of our systems WITH the plug-in to see if I can still get it to crash. I can "fast-crash" the application by using Snipping Tool to capture parts of the screen. It does in 2 minutes what editing for two hours does. I float my bins and tools, then slide the interface to the left to expose the Desktop.

    I was able to crash Media Composer after a FRESH install and restart inside 10 seconds!!!

    :)

     

    I know the folks at Avid are on the case.

    Windows 10 Enterprise - Dell Precision 7820 - 32GB RAM - DNxIQ - Nvidia Quadro P4000 [view my complete system specs]
  • Thu, Sep 5 2019 5:46 PM In reply to

    • Marianna
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    Re: Media Composer 2019.8 Available now!

    AntCaladine:

    Also I’ve just discovered .8 breaks baselight.

    If you try and apply baselight fx to a project that didn’t have it on, I get the white out issue too

     

    Are you using the latest version they just released ahead of IBC?  

    https://www.filmlight.ltd.uk/store/press_releases/filmlight-releases-baselight-5-0-ahead-of-ibc2017/

    Checking with Tim the AVX guy to see what he might know and will report back.

    Marianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Thu, Sep 5 2019 5:58 PM In reply to

    • AntCaladine
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    Re: Media Composer 2019.8 Available now!

    yes running latest version 5.2.11917

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2019.8 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2018.12.7 2x... [view my complete system specs]
  • Fri, Sep 6 2019 3:57 PM In reply to

    • ramz434
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    Re: Media Composer 2019.8 Available now!

    Tried installing with that I/O plugin option and still crashing like crazy. Unusable at this point. Have to revert back to 2019.7

    - HP Z400/24gb ram/Windows 10/MC2019.7/256gb Samsung SSD/ NVidia GTX 1080/HP ZR22 Monitors/ - Macbook Pro/16gb ram/OS 10.14.3/MC2019.6/NVIDIA GeForce... [view my complete system specs]
  • Sat, Sep 7 2019 3:56 PM In reply to

    • BarkinMadd
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    Re: Media Composer 2019.8 Available now!

    AntCaladine:

     

    Also I’ve just discovered .8 breaks baselight.

     

    If you try and apply baselight fx to a project that didn’t have it on, I get the white out issue too

     

     

    I'm running a P4000 with 431.86 and not seeing this issue with Baselight and MC 2019.8 - I wonder what is different - what are your project settings and media type. I'm using DNxHR UHD p29.97 in an UHD project. You?

    The other difference is that I'm running Windows 10 1903 (unlikely to be the reason for the issues you are seeing).

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 2019.8 | QT 7.7.9 | Continuum 2019 | Sapphire 2019 | Mocha Pro 2019 | Titler Pro 7 | Windows 10 Pro x64 ... [view my complete system specs]

    Steve

    ______________________

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  • Sun, Sep 8 2019 10:20 AM In reply to

    • WAIF2318
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    Re: Media Composer 2019.8 Available now!

    hi,When I open the settings of the user item , I can't adjust the size of the option box, so the computer screen can't see the "ok" button below. Is this a bug?

  • Mon, Sep 9 2019 10:15 AM In reply to

    • AntCaladine
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    Re: Media Composer 2019.8 Available now!

    Only difference is your running the very slightly newer nvidia driver than me and windows build. (although a separate suite with 1903 on is experiencing that same issue)

    I'll download and test 431.86 later

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2019.8 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2018.12.7 2x... [view my complete system specs]
  • Tue, Sep 10 2019 7:53 PM In reply to

    • John Mac
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    Re: Media Composer 2019.8 Available now!

    Hi, I'm having to roll back to previous version as bins would not open in latest version. Just keep getting error messages. Also, when installing it said I was operating an unsupported version of MC, which is clearly not correct. 

    John M

    MC 8 Windows 7 Pro 64-bit i7 Intel Core 4 cores 3.5 GHz 16 Gb ram Nvidia quadro 4000 Matrox mini 6TB internal connected to SATA III ports [view my complete system specs]
  • Tue, Sep 10 2019 8:04 PM In reply to

    • RalphC
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    Re: Media Composer 2019.8 Available now!

    What is the error message and when exactly are you getting it?

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Sep 10 2019 8:13 PM In reply to

    • John Mac
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    Re: Media Composer 2019.8 Available now!

    Hi it said simply could not open. But cannot reacreate now fully as have rolled back and it's working fine again.

    John

    MC 8 Windows 7 Pro 64-bit i7 Intel Core 4 cores 3.5 GHz 16 Gb ram Nvidia quadro 4000 Matrox mini 6TB internal connected to SATA III ports [view my complete system specs]
  • Tue, Sep 10 2019 9:08 PM In reply to

    • Marianna
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    Re: Media Composer 2019.8 Available now!

    OK John.....

    Next time you get any wacky behavior, screen shot it or capture the crash files so we can try and figure out why it happened.....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Wed, Sep 11 2019 11:06 AM In reply to

    • Tim
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    Re: Media Composer 2019.8 Available now!

    A LOT of white screen crashes. I think most of the times it occurs after i've been in another application like windows explorer or google chrome and when I switch back to MC, then it crashes.

    I cant believe this was released. Super unstable, rolling back now.

    AVID MC 2019.8 symphony option / Blackmagic Intensity Pro 4K / Intel Core i7-7700K @ 4.2ghz / 64 gb ram / NVIDIA GeForce GTX 970 / Windows 10 pro / [view my complete system specs]
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