Latest post Wed, Jun 26 2019 8:41 PM by MacEricG. 2 replies.
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  • Fri, Jun 21 2019 6:39 PM

    • JONIZ67
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    Failed to Retrieve System Director / ISIS 5500 / Mac OSX 10.14.4

    Trying to install various versions of client manager for Nexis and Isis on a new mac system and getting "Failed to Retrieve System Director list"

    Do network settings need to be adjusted ?

  • Fri, Jun 21 2019 6:46 PM In reply to

    • Marianna
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    Re: Failed to Retrieve System Director / ISIS 5500 / Mac OSX 10.14.4

    JONIZ67:

    Trying to install various versions of client manager for Nexis and Isis on a new mac system and getting "Failed to Retrieve System Director list"

    Do network settings need to be adjusted ?

    check this......  in then past I have found that the software had been blocked under Apple menu > System Preferences, Security & Privacy, General.

    Clicked on allow and now ishould start working.

    Marianna

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  • Wed, Jun 26 2019 8:41 PM In reply to

    • MacEricG
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    Re: Failed to Retrieve System Director / ISIS 5500 / Mac OSX 10.14.4

    Please advise as to what should be clicked under Security > General. Thank you.

    If you're meaning the abiility to run the installer, it is already installed. The error appears in the Nexis logs.

    Running a late 2013 MacPro (Trashcan model) under 10.14.5 and Nexis 19.6.0.7.

     

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