Latest post Tue, Jun 18 2019 1:50 PM by Marianna. 2 replies.
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  • Mon, Jun 17 2019 9:50 PM

    • escheck
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    Drive Controller Error / Single-Bit ECC Error; Critical Threshold

    Encountered the first error in Management Console for Active System Director.  

    MegaRAID Util reports the second Event Notification/error.

     

    Seems like a hardware and/or RAM issue.  Have a ticket in with Support, but unsure when the response might come, and chance are I will no longer be at the facility.  Anyone ever experience this and have some guidance?  Thanks in advance.

  • Tue, Jun 18 2019 1:47 PM In reply to

    • Marianna
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    Re: Drive Controller Error / Single-Bit ECC Error; Critical Threshold

    PM me the case #

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jun 18 2019 1:50 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,676
    • Points 224,040
    • Avid Beta Moderators
      Avid Customer Advocate
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      SystemAdministrator

    Re: Drive Controller Error / Single-Bit ECC Error; Critical Threshold

    escheck:

    Encountered the first error in Management Console for Active System Director.  

    MegaRAID Util reports the second Event Notification/error.

     

    Seems like a hardware and/or RAM issue.  Have a ticket in with Support, but unsure when the response might come, and chance are I will no longer be at the facility.  Anyone ever experience this and have some guidance?  Thanks in advance.

    Also....... check all drives in the MegaRaid utility. Check for media errors on each drive. If a drive is failing but in such a way that the raid controller does not decide to replace it with the spare drive weird intermittend performance issues happen.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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