Latest post Wed, Feb 13 2019 5:56 PM by Tom Pearson. 5 replies.
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  • Tue, Jan 8 2019 12:07 PM

    • brawur
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    • Joined on Fri, Nov 4 2005
    • Emden
    • Posts 44
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    Artist Control and Avid MC 2018.12

    Following Problem.

    Artist Control is not workin any more whenever MC 2018.12 is installed.

    I do get the following error message.

     

    C:\Programm Files\Common Files\Avid\EUCON\MV_Client.exe

    EUCON Client can not access the Bonjour services and will now exit.

    Please check your Bonjour installation and service settings.

     

    I did an uninstall of MC,EUCON and Bonjour.

    Then I insalled Bonjour augain.

    After the installation on EUCON 18.3.0.244 everything with my Artist Control was fine.

     

    Now I reinstalled MC and again I do get the a.m. error message.

     

    Is there a compatibillity problem?

    I think my Artist Control was just too expensive to be useless now.

    MC with Symphony Option on Windows 10, on dual Intel E5 2670, EVGA SR-X with 32 GB RAM G.Skill, Quadro K-5000 4 x 2TB Videoraid, System on SSD, Render... [view my complete system specs]

    Dual Opteron 275, NVidia Quaddro FX3700, 4GB, Windows 7

  • Tue, Jan 8 2019 1:36 PM In reply to

    • Marianna
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    Re: Artist Control and Avid MC 2018.12

    Christian....

    I have support looking at this - I created a case # 03626142

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jan 8 2019 5:04 PM In reply to

    • brawur
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Emden
    • Posts 44
    • Points 535

    Re: Artist Control and Avid MC 2018.12

    Thank you.

    MC with Symphony Option on Windows 10, on dual Intel E5 2670, EVGA SR-X with 32 GB RAM G.Skill, Quadro K-5000 4 x 2TB Videoraid, System on SSD, Render... [view my complete system specs]

    Dual Opteron 275, NVidia Quaddro FX3700, 4GB, Windows 7

  • Thu, Jan 31 2019 5:56 PM In reply to

    • Mott441
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 5
    • Points 65

    Re: Artist Control and Avid MC 2018.12

    Did this problem ever get resolved because I too am experiencing the same thing. Eucon (lit white) sees my powered up surface, whereas media composer does not.

  • Fri, Feb 1 2019 7:58 AM In reply to

    • brawur
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Emden
    • Posts 44
    • Points 535

    Re: Artist Control and Avid MC 2018.12

    Ther were some attempts to help, but no success so far.

    MC with Symphony Option on Windows 10, on dual Intel E5 2670, EVGA SR-X with 32 GB RAM G.Skill, Quadro K-5000 4 x 2TB Videoraid, System on SSD, Render... [view my complete system specs]

    Dual Opteron 275, NVidia Quaddro FX3700, 4GB, Windows 7

  • Wed, Feb 13 2019 5:56 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles CA / Minneapolis MN
    • Posts 2,161
    • Points 23,185

    Re: Artist Control and Avid MC 2018.12

    I have 3 artist controllers running on mc 2018.12.1 and no issues a mix, control and a color I did have to reinstall the eucon app thought to get it to see them the first time

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

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