Latest post Thu, Mar 21 2019 11:14 AM by JRijken. 69 replies.
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  • Fri, Jan 11 2019 5:34 PM In reply to

    Re: Sometimes MC won't close

    Thanks, Ralph.  Much appreciated.

    MC 2018.4 with Symphony, Matrox MX02 Mini Max, Win 7 Pro, HP Z800 2x6-Core 3.2Ghz Xeon, 48GB ram, Quadro K4200, SanDisk Extreme 240GB SSD as system drive... [view my complete system specs]

    I have a fantastic editing assistant.  He stays by my side when I edit...doesn't talk too much...and thinks I'm a genius!    Check him out here: www.youtube.com/watch?v=ZQVkYaaPO6g

  • Fri, Jan 11 2019 5:50 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
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    Re: Sometimes MC won't close

    NYnutz:

    Terry Snyder:

    luca.mg:
    I'm out of ideas as to why this is on, but it's on, and IMHO should be investigated as a bug even if there's no certain way to reproduce.

    Whenever MC won't close, it displays a message that it is collecting information to send to Avid.  So theoretically, Avid should already have lots of info on the issue from all of us.

    I have done this several times as well.

    Is it send to Avid or to MS? I do not remember it well

    JRijken:

    The only thing I could think of is the black magic video driver. But since other people seem to be having the same issue, I'm not sure.

    if that's the case installing the latest BM driver release did not fix things up.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Fri, Jan 11 2019 5:52 PM In reply to

    • luca.mg
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    Re: Sometimes MC won't close

    Yes, not nice in front of a client, and yes, thank You Ralph.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Mon, Jan 14 2019 6:06 PM In reply to

    Re: Sometimes MC won't close

    2018.12 closes fine here on AVC-Intra 100 every time.

    What codec are you using?

    Desktop PC

     

    Corsair RM750X|Asus P8Z68 Deluxe(Gen3)|i7 2600K@4.4|Corsair 32G DDR3|PNY Quadro P2000(390.77)|Samsung 850 Pro SSD(OS) 256 GB|2x2TB WD RE4@RAID 0|2x500GB Mushkin SSD@RAID 0|LG BH16NS40|W10 Pro 64bit|Media Composer Software 2018.12 with Symphony Option on Dongle|2xHP 22'' Monitors|M-Audio AV30 Speakers.

     

    Larry as long as I live I will remember you.

     

    3 Heads Digital Films

  • Mon, Jan 14 2019 8:43 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Sometimes MC won't close

    DNxHD 120 25p the current project, it was DNxHR high quality 25p the previous one. This hiccup has been going on for ages, on all sorts of projects.

    Are You on a BM I/O George?

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Mon, Jan 14 2019 9:23 PM In reply to

    Re: Sometimes MC won't close

    Three monitor setup (3rd one is a FHD LG TV).

    2 1680x1050 HP monitors plus the TV for FS.

    All on my P2000.

    No other hardware.

    I am editing all of my new projects on AVC-Intra 100

    (excellent codec for high quality smaller file size and 422 10 bit)

    and I thought maybe this has something to do with the

    fact that MC closes normally. 

     

    Desktop PC

     

    Corsair RM750X|Asus P8Z68 Deluxe(Gen3)|i7 2600K@4.4|Corsair 32G DDR3|PNY Quadro P2000(390.77)|Samsung 850 Pro SSD(OS) 256 GB|2x2TB WD RE4@RAID 0|2x500GB Mushkin SSD@RAID 0|LG BH16NS40|W10 Pro 64bit|Media Composer Software 2018.12 with Symphony Option on Dongle|2xHP 22'' Monitors|M-Audio AV30 Speakers.

     

    Larry as long as I live I will remember you.

     

    3 Heads Digital Films

  • Tue, Jan 15 2019 6:33 AM In reply to

    • luca.mg
    • Top 25 Contributor
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    Re: Sometimes MC won't close

    Software only seems unaffected George, but thank You for Tour time.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Tue, Jan 15 2019 6:58 AM In reply to

    Re: Sometimes MC won't close

    This is not the case Luca.

    I have had myself this is issue a lot of times.

    2018.12 not from the time I am using AVC-Intra

    for the time being.

    Desktop PC

     

    Corsair RM750X|Asus P8Z68 Deluxe(Gen3)|i7 2600K@4.4|Corsair 32G DDR3|PNY Quadro P2000(390.77)|Samsung 850 Pro SSD(OS) 256 GB|2x2TB WD RE4@RAID 0|2x500GB Mushkin SSD@RAID 0|LG BH16NS40|W10 Pro 64bit|Media Composer Software 2018.12 with Symphony Option on Dongle|2xHP 22'' Monitors|M-Audio AV30 Speakers.

     

    Larry as long as I live I will remember you.

     

    3 Heads Digital Films

  • Tue, Jan 15 2019 9:38 AM In reply to

    • JRijken
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    • Joined on Fri, Sep 21 2018
    • Belgium
    • Posts 12
    • Points 170

    Re: Sometimes MC won't close

    We're working on a dozen different projects at the moment varying from XdcamHD50i to Dnx185x and Xavc intra.
    Both 24fps and 25fps, Interlaced and progressive.

    There doens't seem to be a constant, except for the Blackmagic I/O.

     

     

    HP z4, Avid MC 2018.10, 64GB RAM,NVidea Quadro M4000, Windows 10 pro, BM decklink extreme 4k 12G. [view my complete system specs]
  • Tue, Jan 15 2019 12:25 PM In reply to

    • luca.mg
    • Top 25 Contributor
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    Re: Sometimes MC won't close

    My software only system is not affected, FWIW.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Tue, Jan 15 2019 3:57 PM In reply to

    Re: Sometimes MC won't close

    Then the only difference is that I am on 2018.12.

    Desktop PC

     

    Corsair RM750X|Asus P8Z68 Deluxe(Gen3)|i7 2600K@4.4|Corsair 32G DDR3|PNY Quadro P2000(390.77)|Samsung 850 Pro SSD(OS) 256 GB|2x2TB WD RE4@RAID 0|2x500GB Mushkin SSD@RAID 0|LG BH16NS40|W10 Pro 64bit|Media Composer Software 2018.12 with Symphony Option on Dongle|2xHP 22'' Monitors|M-Audio AV30 Speakers.

     

    Larry as long as I live I will remember you.

     

    3 Heads Digital Films

  • Tue, Jan 22 2019 8:34 PM In reply to

    • Carr
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    • Joined on Fri, Sep 2 2011
    • Posts 5
    • Points 55

    Re: Sometimes MC won't close

    The problem only started to occur when I installed Pro Tools First and Sibellius First, so I had the brilliant idea to uninstall both and the problem with Avid Media Composer 2018.12 stopped. Yes. Don't know if that helps anyone of you....

    caroletheeditor

  • Thu, Feb 7 2019 12:47 PM In reply to

    • JRijken
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    • Joined on Fri, Sep 21 2018
    • Belgium
    • Posts 12
    • Points 170

    Re: Sometimes MC won't close

    Any new information? We are still experiencing the same issue...

    HP z4, Avid MC 2018.10, 64GB RAM,NVidea Quadro M4000, Windows 10 pro, BM decklink extreme 4k 12G. [view my complete system specs]
  • Thu, Feb 7 2019 2:24 PM In reply to

    • Marianna
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    Re: Sometimes MC won't close

    JRijken:

    We're working on a dozen different projects at the moment varying from XdcamHD50i to Dnx185x and Xavc intra.
    Both 24fps and 25fps, Interlaced and progressive.

    There doens't seem to be a constant, except for the Blackmagic I/O.

    Can you email me your system ID and MyAvid email address and the link to this thread please.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Feb 7 2019 3:06 PM In reply to

    • ramz434
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    • Long Island
    • Posts 194
    • Points 2,435

    Re: Sometimes MC won't close

    I'm not using the blackmagic driver - or anything blackmagic - and I have the hang up on closes occasionally.

    - HP Z400/24gb ram/Windows 10/MC8.9.4/256gb Samsung SSD/ NVidia GTX 1080/HP ZR22 Monitors/ - Macbook Pro/16gb ram/OS 10.13/MC8.9.4/NVIDIA GeForce... [view my complete system specs]
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