Latest post Fri, Dec 21 2018 3:20 PM by RalphC. 8 replies.
Page 1 of 1 (9 items)
Sort Posts: Previous Next
  • Sat, Dec 15 2018 5:38 PM

    • mahoney
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 7
    • Points 70

    Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    Hello,

    I just recently purchased a 2018 MacBook Pro 13" i5 Quad Core with 16 GB of ram. I downloaded the free trial version of Media Composer, 2018.5. After the trial page I get a system error message, 'std:exception, what:Failed to change priority' that forces me to quit out of Avid. Any help would be much appreciated.

     

    Thanks,

    Keith 

  • Sat, Dec 15 2018 5:58 PM In reply to

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    What specific OS?

    Media Composer 2018.12 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sat, Dec 15 2018 6:52 PM In reply to

    • mahoney
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 7
    • Points 70

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    I’m running High Sierra 10.13.6. 

    thanks

  • Sat, Dec 15 2018 9:01 PM In reply to

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    For 10.13.6 you need to be running at least 2018.8. If you go to the download center you can try 2018.11 (the current version). When the activation window comes up, choose the trial version.

     

    http://esd.avid.com/ProductInformation.aspx?id=7

     

    (Sorry I can't get the link to work on mobile. You'll have to cut and paste it into your browser.)

    Media Composer 2018.12 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sat, Dec 15 2018 9:18 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,755
    • Points 19,335
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    Carl is spot on, the trial link is still 2018.5, we already reported it to be updated.

    Here is the 20.18.11 http://cdn.avid.com/Media_Composer/2018.11/C92276E5/Media_Composer_2018.11_Mac.dmg

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sat, Dec 15 2018 9:41 PM In reply to

    • mahoney
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 7
    • Points 70

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    Thank you both for your responses. After doing some further investigating I'm curious if my system even meets the requirements for the latest Media Composer. Everything I keep reading says I need an i7 quad core in the 2018 13" macbook pro. Do either of you know if this is true? Will I still be able to open Avid if I'm running an i5 quad core? I don't mind if it runs a little slower. I'm working with 1080p Dnx36 footage, so it's not a resource hog like 4k raw files.

    Thanks again,

    Keith

  • Sat, Dec 15 2018 11:21 PM In reply to

    • mahoney
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 7
    • Points 70

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    Alright! I'm up and running. Again, thank you both for replying so quickly. Much appreciated.

  • Sun, Dec 16 2018 7:36 AM In reply to

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    You're welcome!

    Just FYI, the system requirements are what's needed to guarantee Media Composer will run. It might run with a less powerful system. So if you're buying a system that you need to run all day every day because you'll lose money if it's down, pay close attention. If you're just playing around and don't mind some hiccups, you might be able to get away with a less powerful system.

    Media Composer 2018.12 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Dec 21 2018 3:20 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,755
    • Points 19,335
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Cannot Launch theAvid Media Composer Free Trial Version 2018.5

    It's my pleasure Big Smile

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
Page 1 of 1 (9 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller