Latest post Mon, Jan 28 2019 4:24 PM by cdlefty5. 27 replies.
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  • Thu, Nov 29 2018 11:41 AM In reply to

    • gorbi
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    • Joined on Mon, Mar 31 2014
    • Posts 8
    • Points 120

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Hi

    Same issure here on Avid MC 2018.11 and OS X 10.14.1 on MacbookPro (Retina Mid 2015).
    I have no NTFS drives attached nor Paragon Driver installed as quoted in Knowledge Base article mentioned in this thread.
    Tried reinstall, restarts and also removed AMA Plugins without any success.

    Really looking forward for a solution.

    Best,
    gorbi 

     

     

     

     

    MacBook Pro (Retina, 15-inch, Mid 2015), 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon R9 M370X 2048 MB, OS X 10.14.2, AVID MC 2018.12 [view my complete system specs]
  • Thu, Nov 29 2018 9:26 PM In reply to

    • Don Schaffer
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    • Joined on Fri, Jan 3 2014
    • Los Angeles, CA
    • Posts 10
    • Points 155

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Since updating to Mojave I've had regular issues with opening MC 2018.10 and no change with 2018.11. 

    In my case, I had an older version of the Paragon software installed and removed it from the system, no change.

    Here's my current workaround: 

     

    -Disconnect external editing HDD (G-Tech Thunderbolt 2 RAID)
    -Start Media Composer. Loads to select/create new project screen
    -Reconnect external HDD
    -Browse to the current project folder and load
    -When asked, choose Mount All Volumes to access media on the newly connected HDD
    -Project opens for editing

    Notes: -Occasionally, the "Exception AvCFTypeRefPtr(): invalid Input" error still pops up while working, but I choose okay and keep going.
    -Subsequently, closing and reopening MC results in experiencing the error again unless I go back through all of the steps.
    -If the above does not work, attempt to reboot without the HDD attached and go from there. Hopefully Apple & Avid get this worked out soon!

     

     

    MacBook Pro, 2.6 Ghz Intel Core i7, 16 GB DDR3 memory, NVIDIA GeForce GT 750M 2048 MB, G-RAID drives Media Composer, Premiere Pro, After Effects... [view my complete system specs]
  • Mon, Dec 10 2018 10:21 PM In reply to

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Thank you for this tip. It seems to help.  I'm in the same boat as others.  Let's hope this fix holds for now!

    2018 Mac Mini. 3.2 Intel Core i7 32 GB RAM Intel UHD Graphics 630 1536MB [view my complete system specs]
  • Wed, Jan 2 2019 8:07 PM In reply to

    • jcmcnamee
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Brooklyn, NY
    • Posts 222
    • Points 2,390

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Just to update my situation I was able to fix my problem by removing all the AMA plugins installed on my computer and re-installing the newest versions of ones that I use (panasonic, canon, and sony). I think I must have had some AMA plugin conflict. No more error for me.

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Wed, Jan 2 2019 10:58 PM In reply to

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Dear Avid. None of the tips from this thread helped ;(

    I don't have any external drives, no I/O devices, no Paragon, no NTFS partitions.

    MC 2018.12 and Mojave 14.2 on iMac 27 2017

    iMac 27k 2017 MC 2018.12 Mac OS 14.2 MacbookPro Retina MC 2018.10 Mac OS 10.14.1 [view my complete system specs]
  • Thu, Jan 3 2019 5:16 AM In reply to

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    I hope I have found a kind of temporary solution. But at first I had to find a method to recall the problem ;)

    So the perfect method to recalll Error:AvCFTypeRefPtr(:) Invalid Input Reference is to restart a mac from another partition (which I prepared exclusively for this test) and start freshly installed MC there. Then just quit, restart to the old system and we have our old problem again.

    To solve it I use Onyx https://www.titanium-software.fr/en/onyx.html

    On the Maintenance tab select only 'Applications' and in options only 'Application cache'  then hit 'Run Task" and after system restart MC starts as it should.

    For now it works. Can anybody confirm this solution?

    I don't have time to try this method with more options like Paragon, and connected external drives - maybe Avid guys can? 

    And BTW, I discovered that if two different systems with MC exist in one comp, you don't have to deactivate and reactivate each time when switching from one system to another. Just activated one, then another and both works.

    iMac 27k 2017 MC 2018.12 Mac OS 14.2 MacbookPro Retina MC 2018.10 Mac OS 10.14.1 [view my complete system specs]
  • Fri, Jan 4 2019 12:28 PM In reply to

    • SteveK
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • London
    • Posts 301
    • Points 3,410

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    I thought the problem had gone, until I updayed to 2018.12, error came back

    Tried a boot with all my external drives removed, it was still there

    So I uninstalled Paragon NTFS and "seems" to be working now!

    Not sure what I do when I get an NTFS drive to use!...

    Numerous clients mojo to Nitris PC systems 6.5 to 2018.3 with interplay with ISIS/UNITY, EVS transfer/w IP director At Home: new 2017 15" i7 MacbookPro... [view my complete system specs]
  • Tue, Jan 15 2019 3:12 PM In reply to

    • jeffct
    • Not Ranked
    • Joined on Thu, Jan 30 2014
    • Posts 9
    • Points 155

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    My office just got a brand new iMac Pro (2017) but it was installed with OS Mojave 10.14.2 on it. I installed 2018.12 but the playback is very slow and staggered even for 1080p videos. At a certain point when playing back a timeline, the playback will stop and freeze. The other macs in the office are on High Sierra 10.13.6 connected to a ISIS storage system with Nexis Client Manager and we have no problems. We have tried to downgrade the iMac Pro to High Sierra but that has not worked. Any suggestions?

  • Tue, Jan 22 2019 1:44 PM In reply to

    • kkordisch
    • Not Ranked
    • Joined on Mon, Dec 5 2011
    • Posts 85
    • Points 1,085

    Re: Exception AvCFTypeRefPtr(): invalid Input

    We are seeing the same error on 2018.11 on OS 10.13.6 on a mc trashcan. The Paragon software is not installed.

  • Tue, Jan 22 2019 9:22 PM In reply to

    • Kaiser
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    • Joined on Thu, Oct 13 2005
    • Berlin
    • Posts 87
    • Points 1,255

    Re: Exception AvCFTypeRefPtr(): invalid Input

    Any thoughts on that from the 'bridge' @AVID?

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Thu, Jan 24 2019 11:23 PM In reply to

    • cdlefty5
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    • Joined on Fri, May 2 2014
    • Posts 9
    • Points 105

    Re: Exception AvCFTypeRefPtr(): invalid Input

    I have this issue as well. I'm on:

    OS 10.14.2

    MC 2018.11

    Aja T-Tap for my IO

    no NFTS or paragon installed

    working off SSD external drives

    like other complaints mentioned, the error comes up during MC boot, after which I can no longer get in. or while working in a project, after which I can usually get around it.

    anyone know of what the most stable version of MC is for Mojave that might not have this issue? 

    Avid Media Composer 7.0.3 2.6Ghz Mac Mini (Late 2012) Mac OSX Mavericks 10.9.2 [view my complete system specs]
  • Sat, Jan 26 2019 6:47 PM In reply to

    • gorbi
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    • Joined on Mon, Mar 31 2014
    • Posts 8
    • Points 120

    Re: Exception AvCFTypeRefPtr(): invalid Input

    I just found out a solution which is working for me.

    It seems that the error always occurs, when Time Machine starts on my computer. Or if Time Machine is running, the error occurs immediatley after starting MC. I use Time Machine on a QNAP NAS drive which will be mounted when Time Machine starts. It seems that MC has problemes with such drives ore network shares. I didn't test it with a local attached Time Machine harddisk.

    Can anyone conform that this issue is linked with Time Machine Backup?

    To avoid the error, I can just turn of Time Machine and start it manually when Avid MC is not running.

    Best,
    gorbi 

    I am running OS X 10.14.2 with Avid MC 2018.12.

    MacBook Pro (Retina, 15-inch, Mid 2015), 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon R9 M370X 2048 MB, OS X 10.14.2, AVID MC 2018.12 [view my complete system specs]
  • Mon, Jan 28 2019 4:24 PM In reply to

    • cdlefty5
    • Not Ranked
    • Joined on Fri, May 2 2014
    • Posts 9
    • Points 105

    Re: Exception AvCFTypeRefPtr(): invalid Input

    ok - i think i can 2nd what you just said here.

     

    I also am running Time Machine on an NAS (Synology), and this morming when TM was running, I couldn't get past the error upon booting up MC.

     

    So I shut down, restarted, and set TM to not operate during the day hours while I'm working. And so far, I haven't gotten that error message yet.

     

    Thanks for the tip; hopefully this solution will hold. It'd also be nice if we didn't have to dance around Avid in such a way. Maybe they'll address this in 2019.01? Is that wishful thinking?

     

     

     

    Avid Media Composer 7.0.3 2.6Ghz Mac Mini (Late 2012) Mac OSX Mavericks 10.9.2 [view my complete system specs]
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