Latest post Wed, Nov 14 2018 3:22 PM by BurghMD. 2 replies.
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  • Wed, Nov 7 2018 12:41 AM

    • BurghMD
    • Not Ranked
    • Joined on Fri, Feb 7 2014
    • Posts 11
    • Points 145

    MC Ultimate Hangs on Loading.

    Running on Sierra, and my newest version of MC U hangs on loading, specifically MSP_SPhere.AVX.  What gives?  The worst part is that I have paid for this month and have yet to use this system.  Anybody else tired of the way all AVID projects have problems loading?  It's like pulling teeth.  

  • Tue, Nov 13 2018 5:38 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,693
    • Points 18,620
    • Avid Customer Advocate
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      SystemAdministrator

    Re: MC Ultimate Hangs on Loading.

    Hi BurghMD,

      Please email me I will open a support case for you. Include the MC systems ID.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Nov 14 2018 3:22 PM In reply to

    • BurghMD
    • Not Ranked
    • Joined on Fri, Feb 7 2014
    • Posts 11
    • Points 145

    Re: MC Ultimate Hangs on Loading.

    Solved the problem by moving the folder out of the AVID Library.  Now my Digital Film Tools license won’t work, but everything else loads.  Thanks.  

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