Latest post Tue, Oct 16 2018 8:41 AM by nigelad. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Mon, Oct 15 2018 10:46 AM

    • nigelad
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • London UK
    • Posts 507
    • Points 5,840
    • Avid Certified Instructors - Video
      Avid Certified User

    High Sierra iMac won't activate MC with FLS

    Hi

    We recently set up 4 new iMacs, installing all apps since High Sierra won't let us install an older OS or copy our Sierra client image.

    We erase the HD and install Mac OS 10.13.3,  Nexis client manager 18.3, Pro Tools 18.4. and MC 18.4.

    Just one of the 4 new iMacs won't activate MC using our FLS.

    AAM simultaneously says activation successful and not activated - see screenshot.

    We've repeated the process several times with the same results. Yet all our other clients [46 with Sierra and 3 with High Sierra] use the FLS with no problem.

    For the moment my workaround is to use a dongle, but I'd appreciate any advice or suggestions.

    Nigel

    MC activation fail

    ISIS 5500, MC 18.4 & PT 18.4 on Mac OS with BMD Mini-Monitors, an UltraStudio 4K and AJA T-taps. [view my complete system specs]
  • Mon, Oct 15 2018 3:35 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,890
    • Points 214,125
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: High Sierra iMac won't activate MC with FLS

    Nigel

    Can you email me this and the image which didnt come thru?  email below

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Tue, Oct 16 2018 8:41 AM In reply to

    • nigelad
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • London UK
    • Posts 507
    • Points 5,840
    • Avid Certified Instructors - Video
      Avid Certified User

    Re: High Sierra iMac won't activate MC with FLS

    Thanks - I've emailed you.

    Nigel

    ISIS 5500, MC 18.4 & PT 18.4 on Mac OS with BMD Mini-Monitors, an UltraStudio 4K and AJA T-taps. [view my complete system specs]
Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller