Hi everyone,
I'm currently trying to run Avid 2018.9 on my surface book 2 (which runs windows 10)
However, Avid consistently freezes/hangs when loading AMPiplugindsm.avx (which causes me to have to force close the program)

I've tried the work around removing AMPiplugindsm.avx, but then when launching avid, it's reinstalled (which then leads to the hang again)

I'm going insane, it works perfectly fine on my other notebooks, just not my surface book 2

Any solutions?

What plug in's do you have installed?  Sound slike one might be sketchy or not win 10 compat.

Maybe do a compare of the working notebooks to the Surface book 2.  

Marianna

Hi,
Both are fresh windows 10 pc installs


I'm very surprised by this behaviour

Surface isnt a qualified device so I am trying to see what might be different.  Specs exactly of the Surface?

Marianna