Latest post Sat, Dec 8 2018 9:39 AM by GT. 9 replies.
Page 1 of 1 (10 items)
Sort Posts: Previous Next
  • Tue, Oct 9 2018 12:40 PM

    2018.9 Slow response and Playback

    I haven't been able to go past 2018.3 without experienceing slow response from Media Composer.

    Two to three second lag after every edit command, playback lags the same.

    The sequences are short (about 60 seconds), but have approximately 16 stereo audio tracks,

    all with RTAS plug-ins (Waves). Anyone experiencing same?

     

    Mac Pro (Late 2013) 10.13.6 2.7 ghz 12-Core Intel Xeon E5

    64 GB 1866 Mhz DDR3

    AMD FirePro D700 6144 MB

    MC 2018.3

    Mac Pro (Late 2013) 10.13.6 2.7 ghz 12-Core Intel Xeon E5 64 GB 1866 Mhz DDR3 AMD FirePro D700 6144 MB MC 2018.3 [view my complete system specs]
  • Tue, Oct 9 2018 8:51 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,948
    • Points 214,885
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: 2018.9 Slow response and Playback

    Chris

    Can you do a mix down of the audio and try that?  

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Oct 9 2018 10:39 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles CA / Minneapolis MN
    • Posts 2,135
    • Points 22,905

    Re: 2018.9 Slow response and Playback

    A mixdown might help but it would stall while trying to playback in realtime if it were overtaxed I had a lag issue as well and it was a printer plugged into a usb port disconect it and fast as  ever...

     

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Thu, Oct 11 2018 1:05 PM In reply to

    Re: 2018.9 Slow response and Playback

    Hey Marianna,

    Thanks for responding to this. I’ll give it a shot. I do think it has to do with the RTAS plugins, which is Unfortunate since we use and rely on them extensively. My system at Big Sky is still on 2018.3, which seems to do OK, still minor lag, but not major as with 2018.9. My system at home is running the 2018.9 software. I’ll try mixdowns, etc. and report back. Thanks, Chris
    Mac Pro (Late 2013) 10.13.6 2.7 ghz 12-Core Intel Xeon E5 64 GB 1866 Mhz DDR3 AMD FirePro D700 6144 MB MC 2018.3 [view my complete system specs]
  • Thu, Oct 11 2018 2:29 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,948
    • Points 214,885
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: 2018.9 Slow response and Playback

    Chris

    I think it is a combo of things.... as the app gets more features and beefier, that Mac might be on the edge.  Also, as you update the OS, some plug-ins need to be also updated.... 

    Let me check with the test team and see what they think

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Wed, Oct 17 2018 10:11 PM In reply to

    • MoxoTopu
    • Not Ranked
    • Joined on Wed, Oct 17 2018
    • Posts 4
    • Points 40

    Re: 2018.9 Slow response and Playback

    Still I have a lot of problems getting premiere to run smoothly, If I press the play button it usually takes 5-15 seconds for the video to play back (sometimes only audio plays, sometime nothing happens, and sometimes I get the yellow "media pending" screen). I edit footage from the Sony a7 mk iii, DJI phantom 4 pro, and some GoPros (everything i 4K). I still believe my computer should be able to handle this. Does anybody know why it is so slow, or have any tips? Would greatly appreciate it!

    Bluestacks TextNow VPN

  • Thu, Oct 18 2018 3:14 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,948
    • Points 214,885
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: 2018.9 Slow response and Playback

    moxoTopu...

    Mac or PC?  What exact computer model?  Any added devices like AJA or BMD or ?????

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Wed, Oct 24 2018 3:34 AM In reply to

    • Film35HD
    • Not Ranked
    • Joined on Sun, Jan 26 2014
    • Posts 7
    • Points 65

    Re: 2018.9 Slow response and Playback

    I have the same issues, but only in NTSC Standard Definition mode.

    When I create a new project in MC 2018.9 (Mac OS), and initiate it as NTSC 4:3, or open a previous Avid 5.5.5, Avid 6, Avid 7, or Avid 8 project that is in Standard Def, everything lags.  Just moving the mouse to the top pull-down menus doesn't reflect any reaction for 3 seconds+ later!

    The project has zero media yet, or anything but its initiated bin (which is empty), since it is new.

    Now, here's what's weird.  Go to the FORMAT tab and switch the NSTC to 1080i/59.94 HD, and voila – all lag is gone.  Everything responds nicely.  Switch back to NTSC and the lag reappears.

     

    Keoni

     

    MC/Symphony: 2018.9

    MAC OS 10.12.6 SIERRA

    Mac System 5,1 (2012), 12-core 3.46 GHz

    RAM: 96 GB DDR-3

    nVidia GeForce 780 GTX, Video RAM: 3 GIG +

     

     

     

  • Wed, Oct 24 2018 4:12 AM In reply to

    • Film35HD
    • Not Ranked
    • Joined on Sun, Jan 26 2014
    • Posts 7
    • Points 65

    Re: 2018.9 Slow response and Playback

    UPDATE:

    Actually, there is lag on the HD project; just not as bad as SD.  And it is strange since no other 2018.9 HD projects I initiated had this lag; only when I started a new virgin project as SD and then flipped the FORMAT to HD 1080i.

     

    Film35HD:

    I have the same issues, but only in NTSC Standard Definition mode.

    When I create a new project in MC 2018.9 (Mac OS), and initiate it as NTSC 4:3, or open a previous Avid 5.5.5, Avid 6, Avid 7, or Avid 8 project that is in Standard Def, everything lags.  Just moving the mouse to the top pull-down menus doesn't reflect any reaction for 3 seconds+ later!

    The project has zero media yet, or anything but its initiated bin (which is empty), since it is new.

    Now, here's what's weird.  Go to the FORMAT tab and switch the NSTC to 1080i/59.94 HD, and voila – all lag is gone.  Everything responds nicely.  Switch back to NTSC and the lag reappears.

     

    Keoni

     

    MC/Symphony: 2018.9

    MAC OS 10.12.6 SIERRA

    Mac System 5,1 (2012), 12-core 3.46 GHz

    RAM: 96 GB DDR-3

    nVidia GeForce 780 GTX, Video RAM: 3 GIG +

     

     

     

     

  • Sat, Dec 8 2018 9:39 AM In reply to

    • GT
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • South Africa
    • Posts 368
    • Points 4,005

    Re: 2018.9 Slow response and Playback

    jackylot:

    I am facing a lot of problems with this and it creates a lot of problems. 

    https://icustomercare.info

     

    ? SPAM

     

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
Page 1 of 1 (10 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller