Latest post Sat, Sep 22 2018 4:20 AM by camoscato. 1 replies.
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  • Fri, Sep 21 2018 10:26 PM

    • Chienyu
    • Not Ranked
    • Joined on Sun, Sep 21 2014
    • Posts 1
    • Points 15

    Can't upgrade my Pro Tools 11 (previously upgraded from Pro Tools 10 education) to the Pro Tools 12

    Dear Sir/Madam, How are you?



    I can't upgrade my Pro Tools 11 (previously upgraded from Pro Tools 10 education) to the Pro Tools 12.

    I could only add the desired item from your sale page but then when I key in my user ID, I can only get messages as the following:

    Your chosen iLok account does not have enough qualifying product licenses for upgrade. Please review the following errors and fix them or change your iLok User ID to a different one that contains valid qualifiers for the upgrade.

     

    Missing 1 qualifying license(s) for upgrade to Pro Tools (9511-65889-00)


    I'm a current faculty teaching in universities in Taiwan, and I believe I'm eligible for the upgrade (the option of the 99 US dollars).

    Could you please check it for me?

    Thanks,

    Chien-Yu

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  • Sat, Sep 22 2018 4:20 AM In reply to

    Re: Can't upgrade my Pro Tools 11 (previously upgraded from Pro Tools 10 education) to the Pro Tools 12

    Hi Chien-Yu, This is the Avid video forum.  The audio forum is here: http://duc.avid.com/

    Media Composer 2018.9 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

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