Latest post Thu, Sep 20 2018 12:17 PM by tslleach. 6 replies.
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  • Tue, Sep 18 2018 5:20 PM

    • tslleach
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    Artist Mix not Connecting/being seen in PT 12/2018

    Hi guys,

    Having an issue here with an Artist MIX I picked up. I can see the unit fine in EUControl, check the INFO on the MIX, rename it etc.
    However, when it comes to PT, I go to Peripherals > Ethernet Controllers > enable EUCON, and then enable Ethernet, where PT searches for the unit, but it doesn't seem to find it. I've tried the last two version of EUControl including the latest 3.7. I've tried various versions of PT - 12.4/12.7/2018 to no avail.
    I was running yosemite, and am now running Sierra. Again, I've had no luck.

    I'm running it currently directly on Ethernet, connected to a non-retina MBP. 

    I'm pretty sure the unit works OK, as i can use it within Logic Pro X fine. 

    I've tried reinstalling EUControl a bunch of times, trashing PT prefs, and running the Euphonix Clean Script, and am kind of stuck now. 

    Anyone have any ideas?

  • Tue, Sep 18 2018 5:38 PM In reply to

    Re: Artist Mix not Connecting/being seen in PT 12/2018

    Never mind, I might not know what I'm talking about. Sorry.

    Media Composer 2018.12 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

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  • Wed, Sep 19 2018 1:46 PM In reply to

    • Marianna
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    Re: Artist Mix not Connecting/being seen in PT 12/2018

    what version of PT are you using?

    Marinana

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  • Wed, Sep 19 2018 5:43 PM In reply to

    • tslleach
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    Re: Artist Mix not Connecting/being seen in PT 12/2018

    I’m running 2018.7

     

    i was previously running 2018.4 but had no luck with that either

  • Wed, Sep 19 2018 6:47 PM In reply to

    • Marianna
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    Re: Artist Mix not Connecting/being seen in PT 12/2018

    tslleach....

    Are you on Mac OS X 10.11.6, macOS 10.12.6 or 10.13.3??? 

    Marianna

     

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  • Wed, Sep 19 2018 7:26 PM In reply to

    • tslleach
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    Re: Artist Mix not Connecting/being seen in PT 12/2018

    Thanks for the help Marianna.

     

    im running 10.12.6. 

    2012 MPB. 2.4GHZ. 

    Running the mix on a static IP, eucontrol 18.3. can see it fine in Eucontrol, and works in Logic, just can’t get it going in PT.

     

  • Thu, Sep 20 2018 12:17 PM In reply to

    • tslleach
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    Re: Artist Mix not Connecting/being seen in PT 12/2018

    Thanks for the help guys. 

    After several reinstalls of the latest EUControl, running a Static IP, trashing prefs, trashing appropriate library playlists, and NOT checking ethernet in peripherals, IT WORKS.

    I'm not exactly sure what caused it to do so, but bloody grateful it works! I have a good friend who has a similar issue, I'm hoping this might work in some convoluted way!

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