Latest post Fri, Sep 7 2018 10:35 PM by chuckkahn. 2 replies.
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  • Fri, Sep 7 2018 2:52 PM

    • chuckkahn
    • Top 500 Contributor
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    • Toronto
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    Eyedropper in v18.4 not working

    Eyedropper isn't working.  Just creating a simple rectangle in Paint Effect for example, I position the pointer over the Color Preview to activate the eyedropper, but when I click the mouse button the eyedropper deactivates (becomes the arrow pointer) and the Color Info window appears, which previews the color the pointer is hovering over, but when I click on the color I want, nothing updates.

    This was in version 18.4.  So I updated to 18.8.  Same.  Another Avid on 18.4 two doors down couldn't do it either.  Another Avid running 8.4.5 could do it.   Installing 8.9.4 to see if the same happens.

     

    Update: Doesn't work in 8.9.4 either.

    Update: Doesn't work in 8.9.2 either.

    Update: Doesn't work in 8.8.5 either.   Is it an OS 10.12.6 thing?

    Update: Works in 8.4.5, but only samples from the record monitor.  Not the source or pop-up monitors.

    Avid Media Composer 2018.8 / Mac OS Sierra / MacPro5,1 / 6-Core Intel Xeon 2.66 GHz x2 / 64 GB 1333 MHz DDR3 ECC [view my complete system specs]
  • Fri, Sep 7 2018 9:33 PM In reply to

    • RalphC
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      SystemAdministrator

    Re: Eyedropper in v18.4 not working

    Hi chuckkahn,

       Please email your Avid MC systems ID, I will open a support case to get this investigated.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Sep 7 2018 10:35 PM In reply to

    • chuckkahn
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Toronto
    • Posts 316
    • Points 3,515

    Re: Eyedropper in v18.4 not working

    So the Eyedropper does work in 2018.8, but not in the way I was expecting.

     

    1) The pointer icon flickers briefly as an eyedropper but reverts back to the arrow icon, so you don't know you're actually wielding an eyedropper.

    2) The range of what the eyedropper can sample is limited to within the record window.

     

    Avid Media Composer 2018.8 / Mac OS Sierra / MacPro5,1 / 6-Core Intel Xeon 2.66 GHz x2 / 64 GB 1333 MHz DDR3 ECC [view my complete system specs]
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