Latest post Thu, Sep 6 2018 10:10 PM by TVJohn. 8 replies.
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  • Wed, Sep 5 2018 12:54 AM

    • swhiteindiana
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Greenville, SC
    • Posts 41
    • Points 505

    My computer fell off the "approved" list...

    It fell off 2 years ago but I didn't know it.

    I've been having trouble with my HP Z400... When Windows 10 boots up it sometimes sticks and won't start... it just fails.  So I went to the HP site and it seemed that the trouble was that I needed to reseat the graphics card (Nvidia fx 3800). It worked. Another trouble is that I've had lots of what seems to me as RF interference on my monitor... Magenta lines appear across it. Especially when my air conditioning compressor comes on, but I don't think this has anything to do with software. 

    This week I've had some trouble with the same symptoms... Reseating the Nvidia card worked fine.  So I've suspected that there's something wrong with the graphics card.  I've managed to get it back on track, but it doesn't seem to be Media Composer that's the problem.  I have been running the 2018 updates, and recently 2018.8.  I use the system to do work for my school and church.  Not heavy big projects.  

    Is there something in the software that could be working havoc with the Nvidia fx 3800?  I didn't even notice the listing on the "Approved" list was droped until I searchd for the HP Z400 and found this:

    "6/30/2016  13  Removed HPz800,z400,z210,DellT5500,3500,M4600, HP5860w,8760w"  Are things just going to get more difficult??  Any advice from those in the know?  This CPU is about 7 years old.  Could Media Composer be "infecting" my poor old HP Z400 and its Nvidia fx 3800?  

    Media Composer v2018.8 using: HP Z400 Workstation Intel Xeon w3550,3.07GHz; 16GB RAM Windows 10 NVidia Quadro 2000; Driver:392.0 [view my complete system specs]
  • Wed, Sep 5 2018 7:37 AM In reply to

    • David Clarke
    • Top 500 Contributor
    • Joined on Sat, Mar 13 2010
    • Brighton, Sussex, UK
    • Posts 239
    • Points 3,255

    Re: My computer fell off the "approved" list...

    Avid will just be making it work hard.  It is much more likely it is just wearing out.

    Laptop - Haswell desktop processor, 16GB RAM, 970m NVidia graphic card. Desktop - 2011 pin Haswell-E processor, 16GB RAM, Thunderbolt, Blackmagic UltraStudio... [view my complete system specs]
  • Wed, Sep 5 2018 10:04 AM In reply to

    • TVJohn
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Bayonne NJ
    • Posts 4,319
    • Points 53,385

    Re: My computer fell off the "approved" list...

    MC needs at least 2 Gig video memory and 8 Gig main memory. Often you can buy some time with a drive reformat, a SSD Main drive, and maybe a modern inexpensive K620 GPU card.

    Dell Display U2713HM(2560x1440), AMD FX8350 8core, AMD 990FX mobo, 32gig-DDR3-1600, Quadro K620/GTX260/core 216, Audigy2zs, 1TB SSD system drive, 2TB SATA... [view my complete system specs]

    Using MC 8.4. Avid FX6.4, Vegas Pro 15/ DVD Architect 6pro, DVDit6.4proHD, CCE Basic, TmpGe Express4, TmpGe Authoring Works 4, DVDLab-Studio. Sony EX-1R, Canon XH-A1, GL2, GL1, Canon EOS 60D

  • Wed, Sep 5 2018 11:52 AM In reply to

    Re: My computer fell off the "approved" list...

    Like John says,

    Throw in an SSD, 16G of ram and replace that 3800 with a quadro k2000, k620 or even better an m2000 or p2000.

    I have several customers still running z400's with MC 2018.x for up to HD resolutions and while their performance is significantly lower than a Z420/440 or a Z4 they still get the job done.

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Wed, Sep 5 2018 8:59 PM In reply to

    • swhiteindiana
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Greenville, SC
    • Posts 41
    • Points 505

    Re: My computer fell off the "approved" list...

    Thanks, Jeroen,

    I have a 2TB SSD for my main drive and 18GB of ram.  I'm guessing the 3800 is getting a little "tired," but I don't know what's to wear it out!!  The K2000 and isn't too expensive.  I'll shop around.  I don't want to get a new computer... just not that busy.  I'm sure the memory in the graphics board is higher on those newer boards. 

    Media Composer v2018.8 using: HP Z400 Workstation Intel Xeon w3550,3.07GHz; 16GB RAM Windows 10 NVidia Quadro 2000; Driver:392.0 [view my complete system specs]
  • Thu, Sep 6 2018 9:51 AM In reply to

    Re: My computer fell off the "approved" list...

    The quadro 3700 was especially known for just stopping to work after using it for 10 minutes while new out of the box. The 3800 improved reliability a lot but i've had a few dying in hp xw8600 over the years. The solderballs are simply cracking under temperature changes on these boards.

    Considering the current 3800's value and the cost of a used k2000 i would not give it too much thought and show the old card the way to the recycle bin.

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Thu, Sep 6 2018 3:06 PM In reply to

    • Mark
    • Top 500 Contributor
    • Joined on Sun, Dec 19 2010
    • Posts 431
    • Points 4,645

    Re: My computer fell off the "approved" list...

    Z400 is a PCIe2 based system. A PCIe3 graphics card may or may not work properly. K4200 was the last PCIe2 card. 

    MC 8.7.2. HP Z400, Xeon W3580, 24GB ECC RAM, BMD Decklink Studio 4K, Desktop Video 10.3, Quadro K4200, 362.13 OS & programs: 600GB 10k, video: 1TB... [view my complete system specs]
  • Thu, Sep 6 2018 8:38 PM In reply to

    • swhiteindiana
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Greenville, SC
    • Posts 41
    • Points 505

    Re: My computer fell off the "approved" list...

    According to HP, the Z400 will use Nvidia K4000 and K5000 cards.  Doesn't mention Nvidia K2000, but it is PCIe2 also. 

    Media Composer v2018.8 using: HP Z400 Workstation Intel Xeon w3550,3.07GHz; 16GB RAM Windows 10 NVidia Quadro 2000; Driver:392.0 [view my complete system specs]
  • Thu, Sep 6 2018 10:10 PM In reply to

    • TVJohn
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Bayonne NJ
    • Posts 4,319
    • Points 53,385

    Re: My computer fell off the "approved" list...

    Well, you can always try a Geforce, something like a 1060. Lotta bang for the buck.

    Dell Display U2713HM(2560x1440), AMD FX8350 8core, AMD 990FX mobo, 32gig-DDR3-1600, Quadro K620/GTX260/core 216, Audigy2zs, 1TB SSD system drive, 2TB SATA... [view my complete system specs]

    Using MC 8.4. Avid FX6.4, Vegas Pro 15/ DVD Architect 6pro, DVDit6.4proHD, CCE Basic, TmpGe Express4, TmpGe Authoring Works 4, DVDLab-Studio. Sony EX-1R, Canon XH-A1, GL2, GL1, Canon EOS 60D

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