Latest post Wed, Sep 5 2018 1:29 PM by RalphC. 3 replies.
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  • Mon, Sep 3 2018 4:05 PM

    • Joachim Claus
    • Top 150 Contributor
    • Joined on Fri, Nov 4 2005
    • Seeheim-Jugenheim, Germany
    • Posts 917
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    Avid Licensing Server Down?

    Reply Contact

    When I enter my account data into Avid Application Manager, I get a message back inside Appl. Manager: "You do not have an abo for this account. Visit the Avid Store to buy a new abo." (This is my translation from German text).

    Joachim

    SuperMicro Workstation 7048A-T Dual Xeon (10 cores) E5-2640v4 2.4GHz 128 GB RAM, PNY P4000, 1 PCIe SSD 400 GB (Intel SSDPEDMW400G4) 1 SSD 2 TB for UHD... [view my complete system specs]

    Joachim Claus

  • Mon, Sep 3 2018 4:08 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Avid Licensing Server Down?

    Reply Contact

    Hello Joachim,

       Email me I will assist.

     

    Update from IT issue is now resolved. Can you give me feedback.

     


    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]

  • Wed, Sep 5 2018 8:59 AM In reply to

    • Joachim Claus
    • Top 150 Contributor
    • Joined on Fri, Nov 4 2005
    • Seeheim-Jugenheim, Germany
    • Posts 917
    • Points 11,740

    Re: Avid Licensing Server Down?

    Reply Contact

    Hi Ralph,

    thank you very much for your efforts. The procedure to solve the problem was excellently documented.

    Have a successful day,

    Joachim

    SuperMicro Workstation 7048A-T Dual Xeon (10 cores) E5-2640v4 2.4GHz 128 GB RAM, PNY P4000, 1 PCIe SSD 400 GB (Intel SSDPEDMW400G4) 1 SSD 2 TB for UHD... [view my complete system specs]

    Joachim Claus

  • Wed, Sep 5 2018 1:29 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,833
    • Points 20,220
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Avid Licensing Server Down?

    Reply Contact

    I'm glad you're up and running.

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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