Latest post Tue, Oct 9 2018 11:33 PM by BobRusso. 6 replies.
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  • Tue, Aug 28 2018 7:33 AM

    • IT Admin
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    Avid Nexis Client Manager 18.6.1.14 - No network interface found

    Hi,

    We have new laptops and can't connect to our Nexis Pro while on wireless. If we click on Network interface settings we a message saying "There were no network interfaces found". If I connect a cable it works ok.

    Anyone else that has seen this? Can't find any info on it.

     

    AvidNexis  18.4.0.5

    Intel(R) Dual Band Wireless-AC 8265

    Nexis Client Manager 18.6.1.14 Br Mattias
  • Tue, Aug 28 2018 5:09 PM In reply to

    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    I assume you have wired connection to the Nexis network?

    if yes and the wireless is interfering, check to make sure that the wired port is not being disabled automatically. Modern Windows will often disable wired ports when wireless is active. 

    MC 8.6.1, Windows 10, ASROCK X99M, Intel 5930K, Zotac GTX970, 32GB RAM, Transcend 512GB M.2 SSD & Dell U2713H. MBP 2012 Thunderbolt, OSX 10.10.5, MC... [view my complete system specs]
  • Tue, Aug 28 2018 7:49 PM In reply to

    • ck123
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    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    Are you trying to access Nexis over wireless?

    HP Z400, z220, and z420 workstations with 8GB of RAM and nVidia Quadro 2000 graphics cards. Windows 7 64-bit SP1. ISIS 5000 4.2. [view my complete system specs]
  • Mon, Sep 3 2018 6:49 AM In reply to

    • IT Admin
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    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    Hi,

     

    Yes, trying to access Nexis over wireless. Not to work via but to be able to easy copy files to a laptop.

     

    Br

    Mattias

  • Tue, Sep 18 2018 2:43 PM In reply to

    • BobRusso
    • Top 50 Contributor
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      Moderator: Avid NEXIS PRO
      Moderator: Avid Storage Products

    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    IT Admin:

    Yes, trying to access Nexis over wireless. Not to work via but to be able to easy copy files to a laptop.

    This isn't supported and won't work. The NEXIS client filters out the WiFi connection.

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Tue, Oct 9 2018 8:46 PM In reply to

    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    Bob, 

    You are very clear on the limitations of the Nexis Client. But I want make sure my users understand, the Nexis (18.5.0.3 is our version) Client does not support wireless useage, even through a VPN? The client only works hard wired through the network to mount the volumes?

    Thanks for your help.

    Brandon Carpenter

    Big Smile

  • Tue, Oct 9 2018 11:33 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
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    • Posts 2,231
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    • Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS PRO
      Moderator: Avid Storage Products

    Re: Avid Nexis Client Manager 18.6.1.14 - No network interface found

    It doesn't matter if the computer is in the building connected to the WiFi on the same network as the NEXIS; there's too much latency in a WiFi connection, it won't work and is specifically filtered out. You can setup a File Gateway if you'd like to use a workspace via WiFi.

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

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