Latest post Tue, Aug 7 2018 5:22 PM by Marianna. 1 replies.
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  • Tue, Aug 7 2018 1:16 PM

    • msf
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    • Joined on Tue, Oct 18 2011
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    Exception Error - any help appreciated

    Hi guys,

     

    I'm currently having customers editing on an iMac, using MC 2018.7 and they keep getting the following error message:


    Exception: std::exception, what:[MainThread] Threads::SendMessageAndWait: No running thread to receive message PlayLoopThread kStopCommand

     

    I can't seem to find anything regarding this error and thought some of you might know what it refers to. It's a FullHD i25 Project with p25 Arri Amira & p50 Sony A7 footage (consolidated the former, transcoded the latter into DNxHR) and we're using a Nexis E2 storage and a Artist DNxIO (not DNxIQ) hardware.

    This setup has worked smoothly, so far, so I'm wondering why this error message has kept popping up since yesterday. It doesn't seem to be corrupted clips or sequences (or I haven't been able to narrow it down to certain clips/sequences)...but I'll keep my fingers crossed that some of you might be able to help me out here.

     

    Thanks a lot in advance,

    Mark

     

  • Tue, Aug 7 2018 5:22 PM In reply to

    • Marianna
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    Re: Exception Error - any help appreciated

    Hey mark

    First, you should be using 2018.7.1 for Mac which will stop any lagging the system might experiene.

    Second, what OS are you on exactly?

    Are you able to cut the sequence in half and see if one of them works?

    Marianna

     

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