Latest post Tue, Jul 31 2018 2:58 PM by RalphC. 4 replies.
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  • Fri, Jul 27 2018 1:02 PM

    • GAKiwi
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    Unable to Download Media Composer First on Mac

    Hi all, 


    Was trying to download Media Composer First today and had two Mac download options:

     

    A blue button named: Mac 131.47 MB

    And a link beside it called + NewBlueFX Prime (Mac) 131.47 MB

     

    However, when selecting the blue button, NewBlueFX is downloaded instead of Media Composer.  The file size of 131 MB is suspiciously low for MC in the first place!

     

    Can the Avid team confirm if the link is connecting to the wrong download?  The Windows links seem to be working fine.  

     

    Thanks, 


    Craig 

     

     

  • Fri, Jul 27 2018 2:48 PM In reply to

    • RalphC
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    Re: Unable to Download Media Composer First on Mac

    Hi GAKiwi, 

      Are you downloading MC|First from the Avid master account or from the email that was sent to you when you register MC|First?Log into Avid master account select "Product Details and Download Links"  look for a link that read "Media Composer | First 2018.7.1 (Mac) 1.67 GB"

      If you are downloading from the email that was send to you can you forward the email to me (raff.condalor@avid.com) I will investigate

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Jul 27 2018 9:32 PM In reply to

    • RalphC
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    Re: Unable to Download Media Composer First on Mac

    The download link is now fixed.

     

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Jul 30 2018 6:03 PM In reply to

    Re: Unable to Download Media Composer First on Mac

    You can try another video composer if this does not work for you. There may be some server problem so you are not getting the proper link for download. I can suggest iCloud Support for your problem, ask them about this.

  • Tue, Jul 31 2018 2:58 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Unable to Download Media Composer First on Mac

    Hi Steve Rogger, 

       IT already addressed the issue. Thanks!

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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