Latest post Tue, Aug 14 2018 6:59 PM by WILLfx. 5 replies.
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  • Thu, Jul 19 2018 11:13 PM

    • Marianna
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    Media Composer 2018.7.1 (Mac Only) Fix Released Today

    Media Composer 2018.7.1 (Mac Only) Fix Released Today

    Avid is pleased to announce that we have resolved the issue reported by many of you Mac users on this forum relating to issues with sluggishness on playback in Media Composer 2018.7.  In some instances, it would take as much as 10 seconds between selecting “Play” and the start of video playback.  

    Yesterday (Thursday, July 19th, 2018) we released 2018.7.1, which resolves this issue and was tested not only by Avid but by many of the users affected overnight. Note that this software update is a Mac-only update; there is no PC version of 2018.7.1 since PC users are not experiencing the problem.

    Launch Time:  We launched this release (Mac Only) today, Thursday, July 19th, 2018 to AppMan, My Avid and the Download Center at 3:00 pm ET.

    Mac OS:  This issue would only occur on Media Composer 2018.7 and Mac OS 10.13.4 and higher.

    Issue Resolved:

    • Bug Number: MCCET-2558. (Mac OS 10.13.4 and higher) In some instances, start of play would take approximately 10 seconds before playback began.

    ReadMe:  Attached 

    Video Satellite: Do NOT update to this release if you use the Video Satellite feature with Pro Tools.

    How will customers obtain this:

    1.  Customers who have already installed the latest version of Media Composer Mac 2018.7 will be notified of the availability of the upgrade via the Application Manager. The Apps tab also provides a link to download and install the update when desired. 

    2.  New customers who purchase Media Composer will receive the Mac 2018.7.1 update in their Avid Master Account.

    3.  Customers on current Update plans can download the Media Composer Mac 2018.7.1 update either from their Avid Master Account or the Avid Download Center (login and password required.) 

    4.  Customers that were NOT a current Upgrade & Support contract as of last Thursday July 12th, 2018, did not receive Media Composer 2018.7. Therefore they must purchase either a new Media Composer Subscription or Perpetual license to receive the 2018.7 PC and 2018.7.1 (Mac ) updates. 

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Fri, Jul 20 2018 3:05 PM In reply to

    • erik1185
    • Top 100 Contributor
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    Re: Media Composer 2018.7.1 (Mac Only) Fix Released Today

    Fixed! Thanks for the quick turnaround!

    Late 2013 MacBook Pro, 2.4 GHz Intel Core i5, 8 GB RAM, Intel Iris 1536 MB Graphics [view my complete system specs]
  • Sat, Jul 21 2018 12:57 PM In reply to

    Re: Media Composer 2018.7.1 (Mac Only) Fix **ANYONE HAD this ISSUE?

    Hello My Queen and Avid All...

     

    I have updated to 2017 7.1 and cannot seem to get my Untrastudio 4k to appear as a hardware device. Sure hope it's something dumb whcih I can attest I'm an expert at according to my wife. MacPro 12 core trashcan, 64 gigs, 10.13.5 all kinds of things hanging off of it...

    I've uninstalled MC and the Blackmagic drivers and reinstalled. I looked at the very frustrating BM site for any info and nada. I am in final color and delivery mode so I am tempted to go backwards a full version and see if things change but will wait a bit for any info here.... 

    LOVE some of the new features so would love to stay here...

    To a most excellent weekend..
    Dontanian (of the Queen's Avidteers)

    Symphony and ProTools systems and we push them... [view my complete system specs]

    don wilson
    V3DFilms.com
    americanamediainc.com

    email
    : don@V3Dfilms.com
    Studio: 818.358-4151
    Mobile: 818-267-7181
    IMDB

     

  • Sat, Jul 21 2018 2:51 PM In reply to

    • Marianna
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    Re: Media Composer 2018.7.1 (Mac Only) Fix **ANYONE HAD this ISSUE?

    Hello my BFFFFFF  ( smooches to you and the pups).

    There seems to be an issue wth BMD and Ajay on the latest 2018.x versions. We are in communication with both BMD and Aja but I dont know anything at this time.  Can you email me Monday Donny and I will jump on the bug notes and see if I have any more scoop to report back?

    Love ya!

    Your queen

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Sun, Aug 12 2018 4:38 PM In reply to

    • WILLfx
    • Not Ranked
    • Joined on Sun, Dec 18 2011
    • Germany
    • Posts 24
    • Points 280

    Re: Media Composer 2018.7.1 (Mac Only) Fix **ANYONE HAD this ISSUE?

    Hello,

    I just like to share some experiences possibly connected to this same issue.

    When I updated to 2018.7 some weeks ago all of my video devices suddenly had disappeared from the list of connected devices too; BM Ultrastudio Mini Monitor and, most disappointing AJA IOExpress were no longer recognized. I then had a very long and profound remote session with Avid support but the issue couldn't be solved. Advice was to roll back to some version before 2018.7. So I reverted to version 2018.5 again and got all i/o devices back.

    I noticed that BM and AJA released some driver updates but I am reluctant to get into these issues again, as 2018.7.1 is only reported to have dealt with the sluggishness issue.

    At the moment my case is put on hold and I will wait until a 2018.8 version.

    Still interested to go beyond version 2018.5.

    Best

     

    MC 2018.5.1, BCC 10, Adobe CC 2018, iMacPro 10 core, OSX 10.13.5, 64 GB, Aja ioEXPRESS [view my complete system specs]
  • Tue, Aug 14 2018 6:59 PM In reply to

    • WILLfx
    • Not Ranked
    • Joined on Sun, Dec 18 2011
    • Germany
    • Posts 24
    • Points 280

    Re: Media Composer 2018.7.1 (Mac Only) Fix **ANYONE HAD this ISSUE?

    Avid support just informed me that Boris Final Effects AVX plugin bundle (in my case version 6) is in conflict with new Open IO architecture of MC 2018.7 and later. Moving this bundle out of AVX2 folder solved this issue.

    MC 2018.5.1, BCC 10, Adobe CC 2018, iMacPro 10 core, OSX 10.13.5, 64 GB, Aja ioEXPRESS [view my complete system specs]
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