Latest post Tue, Jul 17 2018 1:46 PM by Marianna. 1 replies.
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  • Tue, Jul 17 2018 11:27 AM

    activation failed: the server could not be reached

    When trying to activate Media Composer through our floating license server I get the message: 

     

     

    "activation failed: the server could not be reached"

     

    Have tested with version 8.8.4, 8.9 and 2018.7

     

    Have tested from macOS 10.12.6 and macOS 10.13.5

     

    Port 3333 is open.

     

    Flexnet Device Manager is showing error:

     

    "Address "::ffff:[IP address of client]" rejected: XML endpoint security set to localhost."

     

    I've tried this from multiple hosts.

  • Tue, Jul 17 2018 1:46 PM In reply to

    • Marianna
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    Re: activation failed: the server could not be reached

    Sean

    Let me get support on this for you.

    Stand by

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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