Latest post Sat, Sep 8 2018 1:29 PM by BarkinMadd. 10 replies.
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  • Thu, Jul 12 2018 9:24 PM

    • BarkinMadd
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    Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Apparently the issue is with the Fusion Connect plugin and not, strictly speaking, Media Composer.

    I have been told that the folks over at BMD have been notified. I have also escalated this to the BMD support team.

    I'm posting this here in the hopes that a heads-up may be helpful to those who are using Fusion Connect with 2018.5 or earlier and are thinking about upgrading to 2018.7 (you might want to hold off until we see an update to the Fusion Connect plugin from BMD).

    Cheers

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

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  • Thu, Jul 12 2018 10:15 PM In reply to

    • Marianna
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Barkin

    what actually happens?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Thu, Jul 12 2018 10:38 PM In reply to

    • BarkinMadd
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Hi Marianna,

    Funny enough - nothing.

    Seriously though - there are a couple of buttons on the effect editor window for Fusion Connect that are supposed to trigger things like the browse dialog (or the 'Edit Effect' in Fusion) and these buttons simply don't do anything. This has been reproduced by Avid developers and members of the beta team.

    The only button that works is the one used to generate the proxy files. Not sure if the Fusion project is even created, though - can't remember (reported this some time ago).

    My greatest concern is that a finger-pointing exercise may arise but I'm jumping the gun, I suppose.

    Cheers

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

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    www.nelliedogstudios.com

  • Thu, Jul 12 2018 10:57 PM In reply to

    • Marianna
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Thanks tons...

    With the launch today my head is reeling and I didnt want to have to install and reproduce if you already knew.

    Much appreciated.

    Marinna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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  • Sat, Aug 25 2018 12:11 PM In reply to

    • BarkinMadd
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Oddly enough BMD has gone silent on this issue. I had reported this to their support team as well but we have not seen an update or even a statement of intent from them. Marianna, if you read this post, is there any way you folks could ping BMD to find out what the heck is going on?

    Thx

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

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    www.nelliedogstudios.com

  • Wed, Aug 29 2018 4:12 PM In reply to

    • BarkinMadd
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Bump - Marianna?

    Smile

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

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    www.nelliedogstudios.com

  • Wed, Aug 29 2018 4:37 PM In reply to

    • Marianna
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Barkin...

    Got your Bump....

    Checking now for you...

    stand by.........

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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  • Thu, Aug 30 2018 10:00 PM In reply to

    • BarkinMadd
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Thx Marianna :)

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

  • Fri, Aug 31 2018 12:27 AM In reply to

    • DStone
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    BarkinMadd:
    Not sure if the Fusion project is even created, though - can't remember (reported this some time ago).
    The answer is no, no project file is created. Even the New Version button isn't working.

    DIY quad core I7-4790K, 16Gb, NVidia GTX 970 4GB, Win 10 Pro, MC(generally the latest or the one just before), MC 7.x [view my complete system specs]

    Dave S.

  • Fri, Aug 31 2018 2:34 PM In reply to

    • Marianna
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Guys...

    I created an offical case and put all the information in there...  I then instructed the tech who takes this to get with Kate the product manager who has the connection to BMD to find out the status of this........

    I am following the case.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Sat, Sep 8 2018 1:29 PM In reply to

    • BarkinMadd
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
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    Re: Fusion Connect is broken in 2018.7 - Heads up for those upgrading from 2018.5

    Got a reply from Avid Customer Care with a tracking number: MCCET-2647

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.7 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

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