Latest post Thu, Aug 9 2018 3:23 PM by NYnutz. 15 replies.
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  • Tue, Jun 26 2018 4:01 PM

    • Fish
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    Avid Codec issues with Adobe After effects and Media encoder

    Anyone else having codec issues with AE or ME?

    For ME all my files are black unless I export full 4K non-proxy files (used to work with proxy resolutions just fine) ... And now AE is showing red screens with some clips. If I try an animation codec, AE won't even let me drag it in. And all these attempts open fine and playback fine in QuicktimePro. Weird, annoying, sigh.
    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Tue, Jun 26 2018 4:16 PM In reply to

    • Ryan Johnson
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    We've been seeing this too.

    We're running MC 2018.4 with Adobe ME v12.1.1.12 (the latest, as of today.)

    Same-as-source Quicktime exports from MC have been problematic, mostly appearing completely black in ME.

    The Same-as-source mechanism has always been a bit sketchy, since it adopts the codec of the very first clip in your sequence, regardless of the dominant format of the rest of the clips. For instance, if your sequence starts with a title that was imported at AVC-Intra 100, then your SAS QT export will use that codec, even if the rest of the clips in your edit are DNxHD 36. (I know the Media Creation settings are meant to address this, but they don't always seem to "stick".)

    Even with this in mind, we've found odd examples of DNxHD 115 material showing up as 'DNxHD 116' in MediaInfo, ffprobe, etc.

    I haven't had time to properly troubleshoot this, but I'd be curious to hear what other users are finding.

    -rj

    MacPro's, OSX 10.11.6, MC 8.8.2, Isis 5000 [view my complete system specs]
  • Tue, Jun 26 2018 4:22 PM In reply to

    • Fish
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    Misery loves company.

     

    My partner theorized that it may have something to do with our video cards. She recently swapped in a new NVIDIA one and gave me her hand-me-down.

     

    I think the issue may correlate with that swap.

     

    Maybe....

     

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Tue, Jun 26 2018 5:34 PM In reply to

    • Marianna
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    what hand-me-down model?

    Marianna

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  • Tue, Jun 26 2018 5:47 PM In reply to

    • Fish
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    NVIDIA GeForce GTX 980 4096 MB But our other system is having the same problem, with slightly different systems. NVIDIA GeForce GTX TITAN X 12288 MB
    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Tue, Jun 26 2018 6:08 PM In reply to

    • Editmvp
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    I have had the same problems with the latest version of Adobe Media Encoder.  I have the NVIDIA Quadro K5000 (for Mac) video card.  However, AME CC 2017 handles the same files with no problems.  I tend to believe that the issue is with Adobe's latest version.

    Primary System: Media Composer 2018.11 w/Symphony Option | Phrase Find | Avid Artist DNxIO | Mac Pro Mid 2012 12-Core 3.46 | OS10.12.6/64GB/1TB-SSD/Quadro... [view my complete system specs]
  • Tue, Jun 26 2018 7:56 PM In reply to

    • GT
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    The latest version of Media Encoder no longer supports QT reference files and QT 7 codecs

    See here: https://helpx.adobe.com/x-productkb/multi/quicktime7-support-dropped.html

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
  • Tue, Jun 26 2018 8:24 PM In reply to

    • Ryan Johnson
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    True, but DNxHD/DNxHR are listed as explicity supported.

    Also, in my experiece this has been intermittent. I'm sure there's some characteristic of the SAS Quicktime that's to blame, but I haven't found it yet.

    -rj

    MacPro's, OSX 10.11.6, MC 8.8.2, Isis 5000 [view my complete system specs]
  • Tue, Jun 26 2018 8:27 PM In reply to

    Re: Avid Codec issues with Adobe After effects and Media encoder

    Are you sure it's a "pure" DNx QuickTime? If you do a midown to DNxHD/HR and export that SAS, does it work?

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

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  • Tue, Jun 26 2018 9:49 PM In reply to

    • Fish
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    I was able to get ref files to work. Just not 4K.

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Tue, Jun 26 2018 9:50 PM In reply to

    • Fish
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    No...mixdowns don't help. The proxy rex used to work. Now it doesn't.

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Tue, Jun 26 2018 10:26 PM In reply to

    • Ryan Johnson
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    Our assistant editors have all taken to exporting Prores QT's as an inermediate instead of Same-as-source. This isn't too terrible for us since we only do short-form material, and an extra transcoding step doesn't slow us down too much. Still, the SAS method used to work just fine.

    For what it's worth, here's the mediainfo description of a file that DOES work in Media Encoder:

    Video

    ID                                       : 1

    Format                                   : VC-3

    Commercial name                          : DNxHD 36

    Format version                           : Version 1

    Format profile                           : HD@LB

    Codec ID                                 : AVdn

    Codec ID/Info                            : Avid DNxHD

    Duration                                 : 2 s 44 ms

    Bit rate mode                            : Constant

    Bit rate                                 : 36.1 Mb/s

    And here's the mediainfo description of a file that DOES NOT work in Media Encoder:

    Video

    ID                                       : 1

    Format                                   : VC-3

    Format version                           : Version 1

    Format profile                           : HD@LB

    Codec ID                                 : AVdn

    Codec ID/Info                            : Avid DNxHD

    Duration                                 : 10 s 10 ms

    Bit rate mode                            : Constant

    Bit rate                                 : 46.2 Mb/s

    The former is a single DNxHD 36 clip, exported directly from the source window. The latter is an export of a sequence composed of DNxHD 36 clips, with the occasional DNxHD 115 imported title.

    It's interesting that the bitrate in the non-working example is ~46 Mb/s, which does not correspond to any flavor of DNxHD at 1080p. Also, the "Commercial Name" tag is missing- whatever that means.

    -rj

     

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Courier}

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Courier}

    MacPro's, OSX 10.11.6, MC 8.8.2, Isis 5000 [view my complete system specs]
  • Wed, Aug 8 2018 12:00 AM In reply to

    • Ryan Johnson
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    An update on this:

    It appears that a "Same-as-source" Quicktime Movie can in fact contain multiple "flavors" of DNxHD- e.g. DNxHD 36, 115, etc. The resulting QT file will still report "DNxHD" as the codec, but the bitrate will be an average of the different formats within. For instance, a sequence with half DNxHD 36 and half 115 will report a bitrate of about 80.

    This type of QT Movie- self contained mind you, not a reference QT- is apparently no longer supported by Adobe ME since they dropped 32 bit Quicktime support, despite DNxHD being a modern, 64 bit codec.

    So, we're left with fewer choices for creating web-viewable content from Media Composer.

    I don't think I'm alone in asking Avid to include some built-in transcoding mechanism for creating- for instance- an H.264 encoded MP4 file without have to do the same-as-source-then-transcode-elsewhere dance, with its unpredictable gamma shifts and unnecessary compression artifacts. This is a feature of every other NLE out there in one form or another. 

    At the very least, update the "Same-as-source" concept to include the newer MXF wrapper. At the very least, I should be able to get the timeline out of the Avid and into someone else's software without transcoding everything twice. How about a "Same-as-source" OP1a MXF that fast-exports rather than re-encodes, and can be inported into Media Encoder, Compressor, ffmpeg, Resolve, etc.?

    MacPro's, OSX 10.11.6, MC 8.8.2, Isis 5000 [view my complete system specs]
  • Wed, Aug 8 2018 7:29 PM In reply to

    • Marianna
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    Re: Avid Codec issues with Adobe After effects and Media encoder

    Hey Ryan

    I passed this over to the design team and requested they look at the following:

    Ryan Johnson:

    I don't think I'm alone in asking Avid to include some built-in transcoding mechanism for creating- for instance- an H.264 encoded MP4 file without have to do the same-as-source-then-transcode-elsewhere dance, with its unpredictable gamma shifts and unnecessary compression artifacts. This is a feature of every other NLE out there in one form or another. 

    At the very least, update the "Same-as-source" concept to include the newer MXF wrapper. At the very least, I should be able to get the timeline out of the Avid and into someone else's software without transcoding everything twice. How about a "Same-as-source" OP1a MXF that fast-exports rather than re-encodes, and can be inported into Media Encoder, Compressor, ffmpeg, Resolve, etc.?

    If they respond back, and they usually do, I will let you know.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Aug 9 2018 1:47 PM In reply to

    Re: Avid Codec issues with Adobe After effects and Media encoder

    Ryan Johnson:
    It appears that a "Same-as-source" Quicktime Movie can in fact contain multiple "flavors" of DNxHD- e.g. DNxHD 36, 115, etc. The resulting QT file will still report "DNxHD" as the codec, but the bitrate will be an average of the different formats within.

    Encoding "same-as-source" Avid exports in Adobe has been hit-and-miss for me. In particular, when a project uses media ingested from multiple resolutions, AME fails to see the video.  The audio gets encoded, but there are skips and jumps.  Now that Sorenson has closed its doors, we really need a viable alternative integrated with Avid.

    Media Composer 2018.11 w/Symphony | OS X 10.14.1 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB... [view my complete system specs]
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