Latest post Tue, Jun 12 2018 3:54 PM by Rihafilm. 6 replies.
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  • Tue, Jun 12 2018 2:19 PM

    DNxIO Desktop Video 10.10.1 - Locked on 3D

    A case has already been submitted, but just in case other run into this:

    We have 3 DNxIO Media Composers and I upgraded to Destkop Video 10.10.1 from the Avid Downloads page. This works fine for 4K (UHD), but when I went to a 1080p2997 project, the video outs lock to "1080p2997 3D" which causes the HDMI output to display split-screen 3D images. Top to bottom. Cannot change any settings to cause this to go away. A solid problem. This occurred on two different systems.

    The only way to fix this was to roll back to Desktop Video 10.9.11.


    FYI


    Marc

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Tue, Jun 12 2018 2:57 PM In reply to

    • Rihafilm
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    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Seems like the 10.10.1 driver was released too early. It is not intended to be used with MC versions 2018.5 and below.

    We'll have to wait until MC 2018.6 is releaed.

    http://community.avid.com/forums/t/184704.aspx

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Tue, Jun 12 2018 3:07 PM In reply to

    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Thanks! Good to know.

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Tue, Jun 12 2018 3:26 PM In reply to

    • Marianna
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    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Hey Marc

    whats the case #

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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  • Tue, Jun 12 2018 3:29 PM In reply to

    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Hi Marianna,

     

    03491351 - I saw another posting here that this version will work with 2018.6, but not with .5 - which is what we are using.


    Thanks,

    Marc

     

     

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Tue, Jun 12 2018 3:45 PM In reply to

    • Marianna
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    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Trying to run that to ground as if that is correct it should be noted on the DL center

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jun 12 2018 3:54 PM In reply to

    • Rihafilm
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    Re: DNxIO Desktop Video 10.10.1 - Locked on 3D

    Post from Jeremy Kezer on the Avid | Artist Forum:

    Rihafilm,

    Apologies for the confusion, but Desktop Video 10.10.1 is not intended for use with Media Composer 18.5.0, but should be used with Media Composer releases after MC 18.5.0.  For MC 18.5 you should stick with Desktop Video 10.9.11.

    The note on the download center is incorrect and I'll have it updated.

    Thanks,

    Jeremy

     

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
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