Latest post Fri, May 25 2018 5:42 PM by Jaysmithgroup. 2 replies.
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  • Thu, May 24 2018 8:34 PM

    Blue Screen issues

    I'm currently running Pro Tools 11 and I'm having an unusual recurring issue.  Recently, I purchased a ROLI Seaboard which I've been trying to use to record.  We're working on another album and I was given the session files from our engineer
     (we record at a studio and I have Pro Tools 11 at my house).  When I try to record with the ROLI at home with these particular session files, I get a blue screen and my computer restarts.  It has happened now at least 10 times.  Below is the error message:Your PC ran into a problem and needs to restart.  We're just collecting some error info, and then we'll restart for you.  Stop code: DRIVER IRQL NOT LESS OR EQUAL What failed: portcls.sys
  • Fri, May 25 2018 1:53 PM In reply to

    • RalphC
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    Re: Blue Screen issues

    Hi Jaysmithgroup,

    You posted in the wrong Forum, for Audio head over to the DUC. This is the Pro Video Community Forums.





    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Fri, May 25 2018 5:42 PM In reply to

    Re: Blue Screen issues

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