Latest post Fri, May 11 2018 2:09 PM by mecom. 2 replies.
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  • Fri, May 11 2018 11:06 AM

    • mecom
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    • Joined on Thu, Feb 22 2018
    • Posts 4
    • Points 40

    Quicktime reference files show black in Adobe Media Encoder

    Hello,

    I am aware that it is likely to be an issue of Adobe Media Encoder, however I want to ask here too because knowing if other users encounter the same issue might help to isolate the error:

    We often use Quicktime reference files, and suddenly no one could be interpret correctly by Adobe Media Encoder. It only shows black, but gives no error message. It encodes without a warning, but the result is a encoded file with correct audio but black picture. Selecting or deselecting the option 'use Avid codes' changes nothing.

    As there were numerous updates both from Adobe and from Avid, I cannot narrow this down to a certain time.

    Thank you

     

  • Fri, May 11 2018 11:16 AM In reply to

    • GT
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • South Africa
    • Posts 348
    • Points 3,805

    Re: Quicktime reference files show black in Adobe Media Encoder

    mecom:
    We often use Quicktime reference files

     

    The latest version of Adobe Media Encoder (2018) no longer supports Quicktime Reference Files. A work-around is to install the 2017 version as this still works.

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
  • Fri, May 11 2018 2:09 PM In reply to

    • mecom
    • Not Ranked
    • Joined on Thu, Feb 22 2018
    • Posts 4
    • Points 40

    Re: Quicktime reference files show black in Adobe Media Encoder

    ah great, thank you very much. That solves the problem for the moment. Yes

     

    Is known, if some kind of 'QT reference similar funcationality' can be implemented by Avid beside/without Quicktime?

    Because to be able to export references was one of the most valued advantages for us over other NLEs.

     

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