Hi,
I've just migrated from a Mac to another, and I'm having some issues trying to activate my licenses. My Application Manager is unable to conect to Avid servers and it doesn't allow me to deactivate Media Composer. "failed deactivation 0 deactivation ok. no record of this device was found". ¿What should I do?
Hi Jeromint,
Send me pm/email I will assist.
Thanks,
RalphC
I have the same problem issue but with Sibelius on windows.Please Help!!!
Hello Erez,
I may be able to help with the activation issue, send me email or pm. For Sibelius other concern please post to the Sibelius Forums.
Hi, Im new in this forum, so how can i send an email to you ?
Select "Contact" from the row of the button.
I got your email.
I had an internet connection and was trying to deactivate ScriptSync from a dongle and got this exact same error message. Has this issue been solved?
Hi Ralph,
I have this message since I install Avid Collect suite and I use :
My licence and ID system are OK.
Have you a solution ?
A+
Hi Molene,
Please email your Avid MC systems ID. Thanks!
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