Latest post Sat, Apr 28 2018 6:48 PM by dugmoore. 1 replies.
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  • Sat, Apr 28 2018 4:35 PM

    • dugmoore
    • Not Ranked
    • Joined on Sat, May 7 2011
    • Southeast Asia
    • Posts 145
    • Points 1,520

    DPX import issue

    Hi we are having an issue with one machine that will not import DPX files. The machine in question is running 2018.3.0 on Sierra, on a Macpro Trashcan.

     

    The laptops are working fine. When we go to import it seems to do something, but nothing shows up in the bin. There is no error message or any indication of a failure, it just doesn't work. Is there a codec that needs to be installed to make this work? To our knowledge that is not necessary, but maybe something has changed?

    Any suggestions would be appreciated. 

     

    Thank you

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  • Sat, Apr 28 2018 6:48 PM In reply to

    • dugmoore
    • Not Ranked
    • Joined on Sat, May 7 2011
    • Southeast Asia
    • Posts 145
    • Points 1,520

    Re: DPX import issue

    Just wanted to ad an update: We did a reinstall and now it works fine.

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