Latest post Mon, Feb 5 2018 4:56 PM by TVTeach. 3 replies.
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  • Mon, Feb 5 2018 1:00 AM

    • F J L Inc
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    AVID MC 2012.1 freezes Macbook Pro running OS Sierra 10.12.6

    MACBOOK SPECS:

    MacBook Pro (15-inch, Late 2011)

    Processor: 2.4 ghz intel core i7

    Memory: 16 gb 1600 mhz ddrs

    Graphics: Intel HD Graphics 3000 512 mb

    Running Mac OS 10.12.6

     

    I loaded the new MC 2016.1 last night and 7 different times it froze the Macbook having to reboot.

    Today I tried it again and the same thing happened. It was the only software I was running and

    all my caches and trash bin were cleared. 

    Any input or help with this would be appreciated.

    thanks,

    fjllore

  • Mon, Feb 5 2018 4:56 PM In reply to

    • TVTeach
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    Re: AVID MC 2012.1 freezes Macbook Pro running OS Sierra 10.12.6

    The latest version of MC is 2018.1 - is that what you are running?

    Your OS is fine....   as thee are the ones approved for this --> Macintosh v10.10.5, 10.11.6, 10.12.6, 10.13.2

    What about your graphcs card driver.....  and what error do you get when it crashes?  

    Marianna

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  • Tue, Feb 6 2018 1:57 PM In reply to

    • Marianna
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    Re: AVID MC 2012.1 freezes Macbook Pro running OS Sierra 10.12.6

    Hello there

    The latest release is 2018.1 - is that the version you meant?   Where in the launch process does it freeze?  It shoud indicate that at the bottom of the screen as it cycles through - where does it stop?

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Tue, Feb 6 2018 3:19 PM In reply to

    Re: AVID MC 2012.1 freezes Macbook Pro running OS Sierra 10.12.6

    The usual cuplrit is an AMA or AVX plugin. You can temporarily remove the contents of /Library/Application Support/Avid/AVX2_Plugins (put them on your desktop) and see if the software launches.

    If so, there's a conflict, and you can add thing back slowly and see where it fails again.

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

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