Latest post Fri, Aug 24 2018 1:55 PM by Marianna. 12 replies.
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  • Sun, Jan 28 2018 2:04 AM

    Mediacomposer 2018.1 can't save title tool and Marquee

    Hi,

    two avid mediacomposer pc with v 2018.1  with same problem. Since this version it's impossible to create title, not with title tool and not with marquee. Both tools can't save to bin successfully. Title tool simple empty the title windows, I lose my create title. With marquee tools I can save local in the tool, but I can't save to bin. 

    I reinstalled v8.10, this version works without problems. 

     

    Joerg

    Windows 10, SAN Storage, 64GB RAM, MC 8.10,NVidia Quadro K4200, Symphony Option, MIMIQ [view my complete system specs]
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  • Sun, Jan 28 2018 3:25 AM In reply to

    • touviere7
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    out of curiosity i just checked with 2018.1, and i noticed that on a 4k timeline, it's not even possible to access and open title tool/marque anymore.

    the pull down says to install the newwblue titler and use it for this project size.

    if you change the format preset to hd, it will show both options.

     

    (using bcc title studio)

     

    by the way, i did NOT see any notes in the recent pdf about that.

    mc 2018.10 with symphony - win 10 pro64 v.1803 - QT essential 7.7.9 - nVidia gtx1080 OC (411.63) - intel i7 6800k@4.1ghz water cooled by corsair H100i... [view my complete system specs]

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  • Sun, Jan 28 2018 7:23 AM In reply to

    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    touviere7:

    out of curiosity i just checked with 2018.1, and i noticed that on a 4k timeline, it's not even possible to access and open title tool/marque anymore.

    the pull down says to install the newwblue titler and use it for this project size.

    if you change the format preset to hd, it will show both options.

     

    (using bcc title studio)

     

    by the way, i did NOT see any notes in the recent pdf about that.

    This has been the case since v8.3. Scroll down to the section titled "New Blue Titler Pro for High-Res Projects" for a little more detail.

    http://www.avidblogs.com/editing-4k-in-media-composer-software-now-available/

     

    Media Composer 2018.9 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

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  • Sun, Jan 28 2018 2:25 PM In reply to

    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Hi folk,

    my issue is not 4K related and since v2018.1

    After intensive trying to save the title, it shows this message:

     

    A serious programm error has occurred. Restarting the computer is recommend. If you need further assistance record the following information and call Avid Customer Support: 

    Error: Calling a method on a freed object.
    Object Addr: 0x0933419C
    First 4 Bytes: 0x00000000'
    File: ..\..\src\debug\BogusObject.c, Line: 276

     

    (Avid on PC Win10 64bit,incl. the crazy Window 10 Update, that let crash BCC, projects in 1080i)

    Windows 10, SAN Storage, 64GB RAM, MC 8.10,NVidia Quadro K4200, Symphony Option, MIMIQ [view my complete system specs]
  • Mon, Jan 29 2018 2:46 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Routeserver....

    Let me check this for you...

    stand by

    Marianna

     

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  • Mon, Jan 29 2018 4:31 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Can you tell me  more on the project format you are  working in?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Mon, Jan 29 2018 6:35 PM In reply to

    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Hi Marianna,

    we use 1920x1080 with 1080i/50. I just open an empty project and create a title. In title tool I type "test" and when I try to save this word it has double size on title tool window, when I try to close the title tool window I cannot close, after many clicks I saw this error message. 

    Marquee tool close, but only without save. There is simple no clip after creating text. If I edit existing title, it doesn't save to bin. I can save as marquee internal format, but I can't transfer to avid bin. 

    Right now I turned back to v8.10. I reproduced this and every step works without any problems. 

     

    Jörg

     

     

    Windows 10, SAN Storage, 64GB RAM, MC 8.10,NVidia Quadro K4200, Symphony Option, MIMIQ [view my complete system specs]
  • Mon, Jan 29 2018 8:07 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Jörg

    I passed this along to the development team and I am waiting to hear back.   Did you ever create a case for this with support?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Mon, Jan 29 2018 8:13 PM In reply to

    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    nope, not yet. I asked the community at first. 

    Should I open now or did you already?

    Windows 10, SAN Storage, 64GB RAM, MC 8.10,NVidia Quadro K4200, Symphony Option, MIMIQ [view my complete system specs]
  • Mon, Jan 29 2018 8:38 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Got your backcas it is easy peasey for me to do it.

    Doing it now.  Expect an email....  Case # 03389911

    marianna


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  • Mon, Aug 6 2018 2:55 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    https://avid-ondemand.atlassian.net/browse/MCDEV-7595 

    MCMain/MCFirst: MC crashes on saving titles

    But was fixed in 2018.1...   

    These kind of cases are usually codec/media creation related, rather than titling related. 

    Can you reopen the case that I created for you?  #03389911   Just respond to the last email you and tudor had going.

    marianna

     

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  • Thu, Aug 23 2018 10:54 PM In reply to

    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Hi Marianna,

     

    with my problems I turned back to an older release and wait two releases. Now I work with 2018.7 and have no problems anymore. 

    Thank you for your great support.

     

    Jörg

     

    Windows 10, SAN Storage, 64GB RAM, MC 8.10,NVidia Quadro K4200, Symphony Option, MIMIQ [view my complete system specs]
  • Fri, Aug 24 2018 1:55 PM In reply to

    • Marianna
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    Re: Mediacomposer 2018.1 can't save title tool and Marquee

    Jorg

    Great to hear.....

    Only a forum post away if you need me

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    WWLD

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